Chase offers notary services at most branches, but availability varies by location and you'll need an appointment
Most Chase Bank branches have at least one notary on staff, but not all locations are staffed the same way. Some branches offer notary services during all business hours, while others have a notary available only on certain days or during limited windows. The fastest way to find out whether your specific branch has a notary is to call ahead—don't assume, because a 20-minute drive to find the service unavailable costs you time you don't get back.
Chase does not charge customers for notary services if you have an account with them. Non-customers may be charged a fee, which varies by branch but typically ranges from $5 to $15 per signature. Some branches will refuse to notarize for non-customers altogether, so if you don't bank at Chase, call first to confirm they'll do the work.
Key Takeaways
- Call your local Chase branch directly to confirm they have a notary available and to schedule an appointment, since availability is not consistent across locations.
- Chase account holders receive notary services at no charge; non-customers may be charged a fee or turned away depending on the branch.
- Bring a valid government-issued photo ID and the document that needs to be notarized, and be prepared to sign in front of the notary.
- If your branch doesn't have a notary or can't fit you in, UPS stores, FedEx locations, and county clerk offices are alternatives that don't require you to be a customer.
How to find a Chase notary near you
Start by going to Chase's branch locator at chase.com and entering your zip code or address. The results will show you nearby branches, but the locator does not tell you which ones have notary services—that's why the phone call matters. Call the branch directly and ask: "Do you have a notary available, and can I schedule an appointment this week?" Write down the name of the person you speak with and any restrictions they mention (some branches only notarize for account holders, for example).
If your nearest Chase branch doesn't have a notary or can't see you within your timeframe, don't waste time calling other Chase locations. Move to a different type of provider instead—UPS stores and FedEx Office locations offer notary services without requiring you to be a customer, and county clerk offices are free or very low cost. These alternatives often have more flexible hours than banks do.
What to bring and what to expect
Bring a valid government-issued photo ID (driver's license, passport, or state ID card). The notary will check your identity against the signature on your ID, so make sure the name on your ID matches the name on the document being notarized. Bring the actual document—not a copy—and be prepared to sign it in front of the notary. The notary cannot tell you what to sign or advise you on the document's contents; they only verify your identity and witness your signature.
If the document has multiple pages or multiple signature lines, bring all of them. Some documents require notarization on specific pages only, so read any instructions that came with the document before you go. If you're unsure which pages need the notary's seal, ask the organization that requested the notarization—they can tell you exactly what they need.
When Chase notaries are not available
Chase branches close on weekends and federal holidays, and many branches have reduced hours on Saturdays if they're open at all. If you need a notary outside normal business hours, Chase is not an option. UPS stores, FedEx Office locations, and some Staples locations offer evening and weekend notary services, though you should call ahead to confirm availability and any fees.
Some Chase branches in rural areas or small towns may not have a notary at all. If you're in a location where the nearest Chase branch is far away or doesn't offer the service, a county clerk's office is usually your best alternative—they're free or cost only a few dollars, and they're open during business hours in every county.
Notarizing documents for other people
If you need someone else's document notarized and they can't go to the bank themselves, they will have to go in person. A notary cannot notarize a signature they did not witness, and they cannot notarize a document on behalf of someone who isn't there. This is a legal requirement, not a Chase policy—it applies everywhere.
If the person is homebound or unable to travel, some notaries offer mobile services and will come to you. These are usually private notaries, not bank employees, and they charge a fee (typically $50 to $150 depending on location and distance). Search "mobile notary near me" to find options in your area.
Chase notary fees and account requirements
Chase account holders pay nothing for notary services at their branch. If you don't have a Chase account, the branch may charge you, refuse the service, or offer it at a reduced rate—policies vary by location. Call ahead to ask about the fee before you go, because some branches will only tell you the price when you arrive.
If you're a Chase customer but the branch you visit is not your home branch, you should still receive free notary services. However, some branches may ask to see your account information or ID to confirm you're a customer. Bring your debit card or a recent statement to make this faster.
Alternatives if Chase doesn't work for you
UPS stores and FedEx Office locations have notaries at most locations and don't require you to be a customer. Hours are often longer than banks, and many are open on Saturdays. Fees typically range from $5 to $15 per signature. Call ahead to confirm the notary is available, because some locations share a notary across multiple stores.
County clerk offices notarize documents for free or for a very small fee (usually under $5). They're open during business hours Monday through Friday. Staples locations in some areas also offer notary services; check their website or call your local store to confirm.
Frequently Asked Questions
Do I need an appointment at Chase for notary services?
Most Chase branches prefer appointments or at least recommend calling ahead. Walk-ins are sometimes possible, but you may wait 30 minutes or longer, or be turned away if the notary is busy. Call your branch and ask whether they take appointments or walk-ins.
Can Chase notarize a power of attorney or will?
Yes, Chase notaries can notarize these documents. However, some states have specific requirements for how wills or powers of attorney must be notarized (for example, some require two witnesses in addition to the notary). Check your state's requirements before you go, or ask the organization requesting the notarization what they need.
What if I don't have a photo ID?
A notary cannot notarize your signature without verifying your identity against a government-issued photo ID. If you don't have a driver's license or passport, you'll need to get a state ID card from your local DMV before the notary can help you. This is a legal requirement, not a Chase rule.
Can Chase notarize a copy of a document instead of the original?
No. A notary must see and notarize the original document. If you need a notarized copy, the notary will notarize the original first, then you can make copies of the notarized original. Some organizations will accept a photocopy of a notarized document, but the notarization itself must be on the original.
How long does a notarization take?
A straightforward one-page document with one signature usually takes 5 to 10 minutes. Multi-page documents or documents with multiple signature lines may take longer. If you're in a hurry, call ahead and ask the notary how long they expect it to take.