Where to check your H&R Block refund status
H&R Block does not hold your refund — the IRS does. Once H&R Block files your return, the IRS processes it and sends your refund directly to you. To find out where your money is, you need to check with the IRS, not H&R Block.
The fastest way is the IRS "Where's My Refund?" tool at irs.gov. You will need your Social Security number, filing status (single, married filing jointly, etc.), and the exact refund amount from your tax return. The tool updates once per day, usually overnight, so checking multiple times in one day will show the same information.
H&R Block can tell you whether they have filed your return and when, but they cannot tell you where the IRS sent your money or when it will arrive. If you filed through H&R Block and want to know your refund status, start with the IRS tool first.
Key Takeaways
- The IRS "Where's My Refund?" tool at irs.gov is the official source for refund status and updates once per day.
- You will need your Social Security number, filing status, and the exact refund amount to use the IRS tool.
- H&R Block can confirm they filed your return but cannot track your refund once the IRS has it.
- If the IRS tool says your refund was sent but you have not received it, contact your bank or the IRS directly, not H&R Block.
- Refunds typically arrive within 21 days of the IRS accepting your return, though some take longer depending on how you filed.
What the IRS tool tells you and what it does not
The "Where's My Refund?" tool shows three possible statuses: "Return Received," "Refund Approved," or "Refund Sent." Each one means something different about where your money is in the process.
"Return Received" means the IRS has accepted your return but has not finished checking it yet. This is the first stage and can last several days. "Refund Approved" means the IRS has reviewed your return and decided to send you money — this is when they decide the amount. "Refund Sent" means the IRS has issued your refund and it is on its way to you, either by direct deposit or check.
The tool does not tell you exactly when your refund will land in your account or mailbox. It tells you the stage it is in. If it says "Refund Sent," your money has left the IRS but may take a few more days to appear, depending on your bank or the mail.
When H&R Block can help with a refund question
Contact H&R Block if you are not sure whether they actually filed your return, or if you need a copy of the return they filed. They keep records of what they submitted to the IRS and when. You can reach them through your H&R Block account online, by phone, or by visiting a local office.
H&R Block can also help if there is a problem with how your return was prepared — for example, if you think they made a mistake on your forms. They cannot fix a mistake after the IRS has it, but they can help you understand what was filed and whether you need to file an amended return.
If you used H&R Block's refund advance product (sometimes called a "rapid refund" or similar), that is different from your actual tax refund. The advance is a loan H&R Block gives you before the IRS sends your refund. Contact H&R Block about the status of an advance loan, not the IRS.
What to do if the IRS tool shows no information about your return
If you check the IRS tool and it says it has no record of your return, first confirm that H&R Block actually filed it. Log into your H&R Block account and look for a confirmation number or filing date. If H&R Block shows they filed it, wait at least 24 hours and check the IRS tool again — there is sometimes a delay before the IRS system updates.
If more than 24 hours have passed and the IRS tool still shows nothing, contact H&R Block to verify the filing. Ask them for the date they filed and the confirmation number the IRS gave them. With that information, you can call the IRS directly at 1-800-829-1040 to ask whether they received your return.
Do not file a second return while you are waiting to confirm the first one was received. Filing twice can cause delays and create problems with the IRS.
If your refund was sent but you have not received it
Once the IRS tool says "Refund Sent," the next step depends on how you chose to receive your money. If you asked for direct deposit, the refund goes to your bank account. If you asked for a check, it comes by mail.
For direct deposit, check your bank account first. Sometimes deposits take a few business days to show up, even after the IRS has sent them. If it has been more than five business days since the IRS said the refund was sent and it is not in your account, contact your bank. Give them the date the IRS said it was sent and ask whether they received it.
For a check, allow 10 to 14 business days from the date the IRS said it was sent. If you have not received it after that time, contact the IRS at 1-800-829-1040. They can tell you whether the check was cashed or is still outstanding.
Why your refund might be delayed
The IRS can hold a refund for several reasons. If your return has errors or is missing information, the IRS will delay it while they contact you or review it further. If you claimed the Earned Income Tax Credit or the Additional Child Tax Credit, the IRS is required by law to hold your refund until mid-February, even if everything is correct.
If you owe money to the government — back taxes, student loans, or child support — the IRS can use your refund to pay what you owe. This is called an offset. If this happens, the IRS will send you a notice explaining it.
Some refunds are delayed straightforward because the IRS is processing a high volume of returns. During tax season, some returns take longer than others. If the IRS tool shows your return is still being processed and it has been more than 21 days since you filed, you can call the IRS to ask about it.
Frequently Asked Questions
Can H&R Block speed up my refund?
No. H&R Block files your return, but the IRS controls how fast it processes and sends your refund. H&R Block cannot make the IRS move faster. If you want your money sooner, H&R Block offers a refund advance loan, but that is a loan you repay, not your actual refund.
What if I filed with H&R Block but do not remember my filing status or refund amount?
Log into your H&R Block account online and find your filed return. It will show your filing status and the refund amount. If you cannot access your account, contact H&R Block directly and they can provide a copy of your return.
Do I need to contact H&R Block to check my refund status?
No. Go directly to the IRS "Where's My Refund?" tool at irs.gov. H&R Block does not have access to your refund status once the IRS has your return. The IRS tool is the official source and updates daily.
What if the IRS tool says my refund was sent but H&R Block says something different?
Trust the IRS tool. H&R Block's information ends when they file your return. After that, only the IRS knows where your refund is. If there is a conflict, the IRS has the correct information.
Can I get my refund by check instead of direct deposit if I already filed?
No. Once you file, the method you chose (direct deposit or check) is locked in. You cannot change it after the return is submitted. For next year, you can choose a different method when you file.