How to find your Mississippi tax refund
The Mississippi Department of Revenue runs a tool called Where's My Refund that shows you the status of your state income tax refund. You enter your Social Security number, filing status, and the refund amount you expect, and the system tells you whether the refund is still being processed, has been approved, or has been sent.
The tool updates once per day, usually overnight. If your refund was mailed as a paper check, the status will show "issued" on the date the check left the department's office—not the date it arrives in your mailbox. If you chose direct deposit, the status will show the deposit date, which is typically when the money reaches your bank account the same day or the next business day.
You can check your refund status on the Mississippi Department of Revenue website at dor.ms.gov. Look for the "Where's My Refund" link on the homepage, or search for it directly. The tool is free and does not require you to create an account.
Key Takeaways
- Mississippi's Where's My Refund tool shows whether your state refund is processing, approved, or sent, and updates once per day.
- You need your Social Security number, filing status, and the refund amount you reported on your return to use the tool.
- If your refund was mailed, the status shows the date it left the department, not the date it arrives; paper checks typically take 7 to 10 business days after that.
- Direct deposit refunds usually land in your bank account the same day or next business day after the status shows "issued".
- If the tool shows no record of your return after 21 days, contact the department to confirm they received your filing.
What information you need to check your refund
The Where's My Refund tool requires three pieces of information: your Social Security number (or Individual Taxpayer Identification Number if you filed with an ITIN), your filing status as it appears on your return, and the refund amount you claimed. The refund amount must match exactly—if you reported $1,200 but enter $1,201, the system will not find your record.
If you filed a joint return, use the Social Security number of the person whose name appears first on the return. The filing status must match your return exactly: single, married filing jointly, married filing separately, head of household, or may have access to widow(er).
If you do not remember the exact refund amount, check your copy of the return you filed or look at your filing confirmation email. If you filed electronically, your tax software or the tax preparer's office should have sent you a confirmation that includes the refund amount.
Timeline: when refunds are processed and sent
Mississippi processes most refunds within 4 to 6 weeks of receiving your return, though this varies depending on whether you filed electronically or by mail and whether your return required additional review. Returns filed electronically are processed faster than paper returns.
Once the refund is approved, the department issues it either by direct deposit or paper check. Direct deposit refunds typically reach your bank account within one business day of the "issued" status appearing in Where's My Refund. Paper checks are mailed from the department's office and usually arrive within 7 to 10 business days after the status changes to "issued"—but this depends on mail delivery time to your address.
If you filed your return in early April and it is now mid-May with no status update, your return may be in a queue waiting for initial processing. If it is late May or June and still shows no record, contact the Mississippi Department of Revenue to confirm they received your filing.
What each refund status means
The Where's My Refund tool shows one of several statuses. "Return received" means the department has your return but has not yet begun processing it. This is normal in the weeks when ready after you file, especially during peak tax season in March and April. "Being processed" means the department is reviewing your return and checking the information against their records. This stage can last several weeks.
"Approved" means the department has finished reviewing your return, found no issues, and approved the refund amount. The refund is now in the queue to be issued. "Issued" means the refund has been sent—either deposited into your bank account or mailed as a check. For direct deposit, the money usually arrives the same day or next business day. For paper checks, the status shows the date the check was mailed, not the date it arrives.
If your status shows "Hold" or "Under review", the department has flagged something on your return that requires additional verification. This might be a mismatch between your return and wage records, a missing document, or a question about your filing status. The department will contact you by mail with instructions on what to provide.
Direct deposit versus paper check refunds
When you file your return, you choose how to receive your refund: direct deposit to a bank account or a paper check mailed to your address. Direct deposit is faster and more reliable. The refund reaches your account within one business day of the "issued" status appearing in Where's My Refund, and you have a record of the deposit in your bank statement.
Paper checks take longer because they must be printed, mailed, and delivered by the postal service. The Where's My Refund status shows the date the check was mailed from the department's office, not the date it arrives. From that date, allow 7 to 10 business days for delivery, depending on your location and mail speed. If you live far from Jackson (where the department is based), delivery may take longer.
If you chose direct deposit but the refund does not appear in your account within two business days of the "issued" status, contact your bank to confirm the account number and routing number on file are correct. If you chose a paper check and it does not arrive within 14 business days of the "issued" status, contact the Mississippi Department of Revenue.
What to do if your refund is delayed or missing
If you have checked Where's My Refund and your return shows no status after 21 days, or if the status has not changed in more than 30 days, contact the Mississippi Department of Revenue. Call their refund hotline at 601-359-1141 during business hours (Monday through Friday, 8 a.m. to 5 p.m. Central Time). Have your Social Security number, filing status, and refund amount ready when you call.
If your paper check was issued more than 14 business days ago and has not arrived, the department can issue a replacement check or, in some cases, a direct deposit to your bank account instead. If your direct deposit was issued more than two business days ago and has not appeared in your account, the department will investigate whether the deposit was rejected by your bank or if there was an error in the account information you provided.
If you filed your return by mail and the department shows no record of it after 21 days, they may not have received it. Ask the department whether they have a record of your filing. If they do not, you may need to file again or provide proof of mailing (such as certified mail receipt) if you have it.
Frequently Asked Questions
Can I check my refund status on my phone?
Yes. The Mississippi Department of Revenue's Where's My Refund tool works on any device with a web browser, including phones and tablets. Go to dor.ms.gov and look for the Where's My Refund link. You do not need an app—the website is mobile-friendly.
What if I filed jointly and my spouse wants to check the refund?
The tool requires the Social Security number of the person whose name appears first on the return. If your spouse's name is first, they can check using their own Social Security number. If your name is first, your spouse can use your Social Security number and the refund amount to check the status. Both of you will see the same information.
My refund status says "issued" but I haven't received it yet. How long should I wait?
For direct deposit, wait one business day after the "issued" date. If it does not appear by then, contact your bank to confirm the account information is correct. For paper checks, wait 7 to 10 business days from the "issued" date. If it does not arrive within 14 business days, contact the Mississippi Department of Revenue at 601-359-1141.
Can I change my refund to direct deposit if I originally chose a paper check?
No. Once your return is filed and processing, you cannot change the refund method. If your check is still in process, you can contact the Mississippi Department of Revenue to ask if a change is possible, but this is not may provide. For future years, you can choose direct deposit when you file.
What if the refund amount in Where's My Refund is different from what I expected?
The amount shown is what the department approved after reviewing your return. It may differ from what you calculated if the department found an error, applied a credit you were not aware of, or offset the refund against a debt (such as unpaid child support or a prior-year tax balance). Contact the department at 601-359-1141 to ask why the amount changed.