Deleting your Bigo account removes it completely and cannot be undone
When you delete your Bigo account, the platform removes your profile, videos, messages, and follower list. This is permanent — Bigo does not restore deleted accounts. If you want to stop using Bigo but might return later, deactivation (which hides your account temporarily) is a different option. Deletion is the choice if you want your account gone for good.
The deletion process takes a few minutes and happens through the app or website. Bigo will ask you to confirm your choice and may ask why you are leaving. After you confirm, your account begins the removal process, though some data may take time to fully disappear from Bigo's servers.
Key Takeaways
- Deleting your account is permanent and cannot be reversed, so make sure you have saved anything you want to keep before you start.
- You delete your account through the Bigo app or website in the account settings menu, not by contacting customer support.
- Bigo may ask you to confirm your password or verify your phone number before allowing deletion.
- If you think you might use Bigo again in the future, deactivation temporarily hides your account instead of removing it.
Steps to delete your account through the Bigo app
Open the Bigo app and tap the profile icon in the bottom right corner. This takes you to your profile page. Look for a settings icon (usually three horizontal lines or a gear symbol) and tap it to open your account settings.
Scroll down through the settings menu until you find an option labeled "Account" or "Account Settings." Tap that section. Inside, look for "Delete Account" or "Close Account" — the exact wording varies depending on your app version and region. Tap that option.
Bigo will show you a warning that deletion is permanent. Read through it, then tap the button to confirm you want to delete. You may be asked to enter your password or verify your phone number. Do this, then tap confirm again. Your account will begin the deletion process.
Deleting your account through the Bigo website
Go to Bigo.tv and log in to your account. Click on your profile icon in the top right corner and select "Settings" from the dropdown menu. On the settings page, look for "Account" or "Account Management" and click it.
Scroll down to find "Delete Account" or "Close Account." Click that link. Bigo will display a confirmation page explaining that deletion is permanent and listing what will be removed (your profile, videos, followers, and messages). Read this carefully.
Click the button to confirm deletion. You will be asked to verify your identity — this may mean entering your password, confirming your email, or verifying a code sent to your phone. Complete these steps, then click the final confirmation button. Your account deletion will begin.
What happens to your content and followers after deletion
When your account is deleted, your videos are removed from Bigo's platform. Followers cannot see your profile or access your content. Comments you left on other people's videos may remain visible (sometimes showing as "deleted user" or a generic name), depending on Bigo's systems.
Messages you sent to other users are typically removed from their inboxes as well, though this can take time. If someone saved or downloaded your videos before deletion, they will still have those files on their device — deletion only removes content from Bigo's servers.
Deactivation as an alternative to deletion
If you are unsure about permanent deletion, deactivation is a middle option. A deactivated account is hidden from other users and stops appearing in feeds, but Bigo keeps your data. You can reactivate the account later by logging back in.
To deactivate instead of delete, look for "Deactivate Account" in your settings menu (it is usually near the delete option). Deactivation typically lasts 30 days before the account automatically reactivates, though you can log back in anytime to reactivate sooner. After 30 days of inactivity, some platforms convert deactivation to deletion, so check Bigo's current policy if you plan a long break.
Reasons your deletion request might not go through
If you see an error message when trying to delete, the most common cause is that you are not logged in with the account you want to delete. Log out completely, then log back in with the exact account you want removed. Try the deletion process again.
Another reason deletion might fail is if your account has an active dispute, payment issue, or pending moderation review. Bigo may temporarily block deletion while these are resolved. If you see a message about this, contact Bigo support through the app to ask when you can proceed.
If the delete button does not appear in your settings at all, your app may be outdated. Update the Bigo app from your device's app store, then try again. If deletion still does not work after updating, try deleting through the website instead of the app.
What to do before you delete
Before you start the deletion process, save anything you want to keep. read your videos by screen-recording them or using a video read tool, since deletion removes them from Bigo permanently. Take screenshots of messages or comments that matter to you.
If you have earned money through Bigo's creator program, make sure you have withdrawn any remaining balance to your bank account or payment method. After deletion, you cannot access earnings. Check your account for any pending payments and complete the withdrawal process first.
Tell your followers you are leaving if you want to — you can post a final video or story explaining where to find you on other platforms. Once you delete, you cannot contact them through Bigo.
Frequently Asked Questions
Can I get my account back after I delete it?
No. Bigo does not restore deleted accounts. Deletion is permanent. If you think you might want to use Bigo again, deactivate your account instead — that keeps your data for 30 days and lets you reactivate by logging back in.
How long does it take for my account to be completely removed?
Your account becomes invisible to other users when ready after you confirm deletion. However, some of your data may take days or weeks to fully disappear from Bigo's servers. The deletion process is not when ready, but your profile and content are no longer visible to the public right away.
Will my videos still exist if someone downloaded them before I deleted?
Yes. If someone saved or downloaded your videos before you deleted your account, they will still have those files on their device. Deletion only removes your content from Bigo's platform, not from devices where it was already saved.
What if I forgot my password and cannot delete my account?
Use Bigo's password reset feature to regain access to your account. Go to the login page, click "Forgot Password," and follow the steps to reset it using your email or phone number. Once you can log in again, you can delete your account normally.
Does deleting my Bigo account delete my account on other platforms?
No. Bigo is separate from other apps and social media platforms. Deleting your Bigo account only removes your account from Bigo. Your accounts on TikTok, Instagram, YouTube, or other platforms are not affected.