How to delete your Fabletics account
You can close your Fabletics account by logging in, going to your account settings, and selecting the option to deactivate or delete your account. The exact steps depend on whether you're using the website or the mobile app, but both routes take about five minutes. Fabletics will ask you to confirm the deletion and may offer you a reason to stay — you can ignore that and proceed.
Before you delete, know that closing your account will cancel any active membership plan you have. If you've paid for a month you haven't used yet, that money is typically gone — Fabletics does not refund unused membership time. If you have credits or rewards points in your account, check your balance first, because those usually disappear when the account closes.
Key Takeaways
- Log into your Fabletics account on the website or app and find the account settings or profile section to start the deletion process.
- Your membership will cancel when ready when you delete your account, and any unused paid time will not be refunded.
- Rewards points and store credits attached to your account will be lost once the account is closed.
- Fabletics may show you a retention offer or ask why you're leaving — you can decline and complete the deletion anyway.
- After deletion, you can create a new Fabletics account with the same email address, though you'll start with no membership or rewards.
Steps to delete your account on the website
Go to fabletics.com and sign in with your email and password. Once you're logged in, look for your account menu — this is usually in the top right corner of the page, often shown as your name or a profile icon. Click it and select "Account Settings" or "My Account."
Scroll down in your account settings until you see an option labeled "Deactivate Account," "Delete Account," or "Close Account." Click that option. Fabletics will show you a confirmation screen that lists what will happen: your membership will end, your rewards will be removed, and your account data will be deleted. Read through this carefully, then click the button to confirm the deletion. Your account will close when ready.
Steps to delete your account on the mobile app
Open the Fabletics app and tap the menu icon — usually three horizontal lines in the bottom right or top left corner. Tap "Account" or "Profile," then look for "Settings" or "Account Settings." Scroll to the bottom of that screen.
You should see a "Deactivate Account" or "Delete Account" option, usually in red text to signal it's a permanent action. Tap it, and the app will ask you to confirm. Read the confirmation message, which will remind you that your membership and rewards will be lost, then tap to confirm. The app will close your account right away.
What happens to your membership and credits
When you delete your Fabletics account, your membership plan stops when ready. If you're in the middle of a monthly billing cycle, that month is lost — you will not receive a refund for the unused portion. For example, if you're billed on the 15th of each month and you delete your account on the 20th, you lose the remaining 25 days of that month's membership.
Any rewards points, VIP credits, or store credit you've earned will disappear when the account closes. There is no way to transfer these to a new account or cash them out. If you have a significant balance of credits or points, consider placing an order before you delete the account, or contact Fabletics customer service to ask whether they can process a final order after deletion — though this is not may provide.
If you want to pause instead of delete
Fabletics offers a pause or skip option that stops your membership temporarily without closing your account. This is useful if you want to keep your rewards points and credits but don't want to be charged next month. To pause your membership, go to Account Settings and look for "Skip Next Month," "Pause Membership," or "Manage Subscription." You can usually pause for one or more months, then resume when you're ready.
Pausing is different from deleting because your account, rewards, and credits stay intact. You can log back in anytime and restart your membership. If you're unsure whether you want to close your account permanently, pausing is a safer first step.
Contacting Fabletics if you run into trouble
If you can't find the delete option in your account settings, or if the deletion doesn't go through, you can contact Fabletics customer service. Visit fabletics.com/help or look for a "Contact Us" link at the bottom of the website. You can usually reach them through email, live chat, or a contact form. Have your account email address ready when you reach out.
Customer service can also help if you deleted your account by mistake and want to reopen it within a short window, though there are no guarantees. If you want to know whether you can recover rewards or credits after deletion, ask them before you close the account — it's easier to get an answer in advance than to try to reverse the process afterward.
Creating a new account after deletion
Once your account is deleted, you can create a new Fabletics account using the same email address. There's usually a waiting period of a few hours to a few days before the old account is fully removed from Fabletics' system, so if you get an error saying the email is already in use, wait a day and try again.
When you create the new account, you'll start fresh — no membership, no rewards, no order history. You'll be treated as a new customer, which sometimes means you'll see a new-customer offer or promotion. Your old account's data, including order history and rewards, will not transfer to the new account.
Frequently Asked Questions
Can I get a refund if I delete my account mid-month?
No. Fabletics does not refund unused membership time when you close your account. If you're billed monthly and delete partway through the month, that month's fee is not returned. If you want to avoid losing money, delete your account right after your billing date rather than in the middle of the month.
What happens to my order history after I delete my account?
Your order history is deleted along with your account. You will not be able to log in and view past orders, reorder items, or track returns. If you need a record of an order for a return or warranty claim, take screenshots or photos of your order confirmation emails before you delete the account.
Can I recover my rewards points after deleting my account?
No. Rewards points are permanently deleted when you close your account and cannot be recovered. If you have a balance of points or credits, use them to place an order before you delete, or contact Fabletics customer service to ask if they can help you spend them before closure.
Will deleting my account stop unwanted emails from Fabletics?
Yes. Once your account is deleted, Fabletics will stop sending you marketing emails and membership notifications. If you continue to receive emails after deletion, check that the deletion went through by trying to log in — if you can't log in, the account is closed and you can mark those emails as spam.
How long does it take for my account to be fully deleted?
The deletion is when ready when you confirm it in your account settings. However, it may take a few hours to a few days for the account to be completely removed from Fabletics' system. During that time, you may not be able to create a new account with the same email address.