You can close Acorns through the app or website in a few minutes, but you need to withdraw your money first
Acorns does not let you delete your account while money sits in it. You must withdraw your full balance to a linked bank account before the account can be closed. Once your balance is zero, you can request account closure through the app's settings menu or by contacting Acorns support. The process itself is straightforward, but the timing depends on how long your withdrawal takes to clear—typically one to three business days.
If you have an Acorns Invest account (the main investment account), an Acorns Checking account, or an Acorns Later retirement account, each one closes separately. You will need to close each account individually if you have more than one product.
Key Takeaways
- You must withdraw your entire account balance before Acorns will let you close the account; you cannot close it with money inside.
- Withdrawals to a linked bank account usually take one to three business days to arrive, and your account closure request should come after the money clears.
- If you have multiple Acorns products (Invest, Checking, Later), you must close each one separately through the app or by contacting support.
- Acorns does not charge a fee to close your account, but you may owe taxes on investment gains if you withdraw from a taxable investment account.
Step-by-step withdrawal and closure through the app
Open the Acorns app and go to your account settings. Look for the menu option labeled "Account" or "Settings"—the exact label varies depending on which Acorns product you use. Tap on "Withdraw" or "Transfer Money" and select the linked bank account where you want the money sent. Enter the full balance (the app usually shows a "Withdraw All" option) and confirm the transaction.
After you submit the withdrawal request, Acorns will show you a confirmation number and an estimated arrival date. This is usually one to three business days, depending on your bank. Do not request account closure until the money has actually arrived in your bank account and the Acorns balance shows zero.
Once your balance is zero, return to Settings and look for "Close Account," "Delete Account," or "Account Closure"—the wording depends on your app version. Tap that option, confirm that you want to close the account, and Acorns will send you a confirmation email. Your account will be closed within a few business days.
Closing your account by phone or email
If you cannot locate the closure option in the app or prefer to speak with someone, contact Acorns support through the in-app chat feature or by emailing support@acorns.com. Have your account email address and the confirmation number from your withdrawal ready. Tell them you want to close your account and confirm that your balance is zero.
Support can process the closure request for you, though they will still verify that no money remains in the account. This route takes longer—usually five to ten business days—because it goes through a support queue rather than an automated process. The in-app chat is usually faster than email.
What happens to your money and tax documents
Your withdrawn money goes to the bank account you specified during the withdrawal request. If you withdrew from an Acorns Invest account (a taxable brokerage account), Acorns will send you a 1099 tax form in January if you had any investment gains during the year. You are responsible for reporting those gains on your tax return, even after you close the account.
If you had an Acorns Later account (a retirement account), the withdrawal rules are different. Withdrawals before age 59½ may trigger a 10% early withdrawal penalty plus income tax, unless you may have access to for an exception. Acorns will withhold taxes on the withdrawal, and you will receive a 1099-R form. If you are unsure whether you owe a penalty, speak with a tax professional before withdrawing.
Keep your withdrawal confirmation and any tax documents Acorns sends you. If you ever need proof that you closed the account or that a transaction went through, these documents are your record.
Acorns Checking account closure
If you have an Acorns Checking account, the closure process is the same—withdraw your balance first, then request closure—but the timing may differ slightly. Checking account withdrawals sometimes take longer because they move through the ACH (Automated Clearing House) network. Allow three to five business days for the transfer to complete.
Once the money arrives in your linked account and your Acorns Checking balance is zero, you can close the checking account through the app or by contacting support. Acorns does not charge a fee to close a checking account.
If you have pending transactions or automatic investments
Before you withdraw, check whether you have any pending transactions or automatic investments scheduled. Acorns rounds up your everyday purchases and invests the difference automatically. If you have a pending round-up that has not yet been invested, it will show in your balance. If you have automatic investments set to occur on a specific date, cancel those first so the money does not get invested after you have requested closure.
To cancel automatic investments, go to Settings and look for "Recurring Investments" or "Automatic Investments." Turn off any scheduled investments, then proceed with your withdrawal. This prevents the awkward situation where money gets invested right before your account closes.
What to do if your withdrawal is stuck or delayed
If your withdrawal has not arrived after five business days, contact your bank first to confirm they received the transfer. Sometimes delays happen on the bank's side, not Acorns'. If your bank says they never received it, contact Acorns support with your withdrawal confirmation number. They can trace the transfer and reissue it if needed.
Do not close your account until you have confirmed the money arrived. If you close your account while a withdrawal is still pending, you may have trouble accessing the transfer if something goes wrong. Wait for the funds to clear, then close.
Frequently Asked Questions
Do I lose money if I close my Acorns account?
No. You withdraw your full balance before closing, so you get all your money back. You may owe taxes on investment gains if you had a taxable Acorns Invest account, but that is a tax obligation, not a fee charged by Acorns. Acorns does not charge a closure fee.
Can I reopen my Acorns account after closing it?
Yes. You can create a new Acorns account at any time using the same email address or a different one. However, you will start fresh—your old transaction history and investments will not transfer over. Your closed account data is kept for tax and legal purposes, but you cannot access it through a new account.
What if I have a negative balance or owe Acorns money?
This is rare, but if it happens, you cannot withdraw until the negative balance is resolved. Contact Acorns support to understand what caused it and how to fix it. Usually they will work with you to bring the balance to zero before you close.
Will closing my account affect my credit score?
No. Acorns is an investment and banking app, not a credit product. Closing your account does not show up on your credit report and does not affect your credit score.
How long does it take to close my account after I request it?
Once you request closure through the app, Acorns usually closes the account within one to three business days. If you request closure through support, it may take five to ten business days. You will receive a confirmation email when the closure is complete.