Cancel in person at your gym or call the membership line

LA Fitness requires you to cancel in person at the gym where you signed up, or by calling their member services line at 1-800-LA-FITNESS (1-800-523-4348). You cannot cancel online or by email. The gym will ask for your membership number and ID, then process the cancellation on the spot or within one business day if you call.

If you cancel in person, ask for written confirmation of the cancellation date. This matters because your account will continue to charge until the cancellation is officially recorded in their system, which can take a few days even after you've spoken to staff. Keep the receipt or confirmation email — you'll need it if a charge appears after your stated cancellation date.

Calling is faster if your gym is far away or has limited hours. Have your membership number ready (it's on your membership card or in any email from LA Fitness). The representative will confirm your cancellation over the phone and usually email you a confirmation within 24 hours.

Key Takeaways

  • LA Fitness does not allow online cancellation; you must go to your home gym in person or call 1-800-523-4348 to cancel.
  • Your membership will continue to charge until the cancellation is processed, which typically takes one to three business days after you request it.
  • If you signed a contract with an early termination fee, you may owe that fee unless you meet a specific exception like relocation or medical hardship.
  • Request written confirmation of your cancellation date and keep it until you verify that charges have stopped on your bank statement.

What happens to your account after you cancel

LA Fitness will stop charging your payment method once the cancellation is processed. This usually takes one to three business days. Your membership card will no longer work at any LA Fitness location after the cancellation date, though you may be able to use it for the remainder of the day you cancelled if you cancelled in person.

Check your bank or credit card statement 5 to 7 days after your cancellation to confirm the charges have stopped. If a charge appears after your cancellation date, contact LA Fitness member services when ready with your confirmation number. They can issue a refund for charges made after the cancellation was processed.

Early termination fees and contract terms

LA Fitness memberships fall into two categories: month-to-month and contract-based. Month-to-month memberships can be cancelled anytime with no penalty. Contract memberships — typically 12 or 24 months — usually charge an early termination fee if you cancel before the contract ends.

The termination fee varies by location and the terms you agreed to when you signed up. It can range from $50 to several hundred dollars. Check your membership agreement or call member services to find out whether you have a contract and what the fee would be. Some locations waive the fee if you can show you've moved more than a certain distance away or have a documented medical reason you cannot use the gym.

If you believe you have grounds for a waived fee, bring documentation (a lease showing your new address, a doctor's note, etc.) when you cancel in person, or mention it when you call. LA Fitness will not automatically waive fees, but the staff member you speak with can escalate your request to a manager.

Stopping charges before you cancel in person

If you're concerned about being charged between now and when you can get to the gym, you have two options: contact your bank to dispute future charges, or ask LA Fitness to put a hold on your membership while you arrange to cancel in person.

Calling member services and asking for a temporary hold is the safer route. They can freeze your account for 30 days or sometimes longer, which stops charges without formally cancelling your membership. This gives you time to visit the gym in person or arrange a phone cancellation without worrying about unexpected charges. When you call, explain that you want a hold, not a cancellation, and ask how long the hold lasts.

If you dispute charges with your bank instead, LA Fitness may flag your account as delinquent, which could affect your ability to rejoin later or cause collection activity. Using the hold option keeps your account in good standing.

If you moved or cannot visit your home gym

LA Fitness's policy requires cancellation at your home gym, but if you've moved far away or have a legitimate reason you cannot visit, call member services and explain your situation. Some locations will process a cancellation over the phone if you provide a forwarding address or documentation of your move.

You may also be able to transfer your membership to an LA Fitness location near your new address instead of cancelling. This keeps your membership active but moves your home gym. Ask member services whether this option is available and whether it changes your contract terms or fees.

Refunds and final charges

LA Fitness does not refund membership fees for the month in which you cancel, even if you cancel on the first day of the month. You pay for the full month regardless of when during that month you end your membership. If you were charged for the following month before your cancellation was processed, that charge should be refunded within 5 to 7 business days.

If you paid for a package of personal training sessions or other services that you did not use, those are typically non-refundable under LA Fitness's standard terms. However, if you can show that you were charged for services you explicitly did not authorize, contact member services with your receipt and account details to request a review.

Frequently Asked Questions

Can I cancel my LA Fitness membership online?

No. LA Fitness requires in-person cancellation at your home gym or cancellation by phone at 1-800-523-4348. There is no online cancellation option. If you call, have your membership number ready and ask for email confirmation of the cancellation date.

What if I signed a contract and want to cancel early?

You will likely owe an early termination fee, which varies by location and contract length. Call member services or check your membership agreement to find out the exact amount. Some locations waive the fee for relocation or medical hardship if you provide documentation.

How long does it take for charges to stop after I cancel?

Charges typically stop one to three business days after you request cancellation. Check your bank statement 5 to 7 days later to confirm. If a charge appears after that window, contact LA Fitness with your cancellation confirmation number to request a refund.

Can I put my membership on hold instead of cancelling?

Yes. Call member services and ask for a temporary hold on your account. This stops charges without formally cancelling and gives you time to visit the gym or arrange a phone cancellation. Holds typically last 30 days, though some locations offer longer periods.

Will I get a refund if I cancel mid-month?

No. You pay for the full month regardless of when you cancel during that month. If you were charged for the following month before your cancellation was processed, that charge will be refunded within 5 to 7 business days.