The basic process: what happens when you close an account
Closing a checking account is straightforward. You contact your bank, confirm you want to close it, move any remaining money out, and the bank shuts it down. Most banks let you do this by phone, in person, or online. The whole thing usually takes a few minutes, though it can take a few days for the account to fully close on the bank's end.
Before you close, you need to handle three things: stop any automatic payments or deposits tied to that account, move your money somewhere else, and make sure any outstanding checks have cleared. If you skip these steps, payments can bounce, direct deposits can fail, and you might face overdraft fees even after the account is closed.
Key Takeaways
- Contact your bank by phone, in person, or through their website to request closure, and ask them to confirm the account is fully closed in writing.
- Before closing, redirect any automatic bill payments and direct deposits to a different account, or cancel them entirely.
- Withdraw or transfer all remaining money, including any small balance the bank might hold for pending transactions.
- Wait for any checks you have written to clear before closing, since bounced checks can still happen after the account closes.
- Some banks charge a fee to close an account early; ask about this before you request closure.
Step 1: Stop automatic payments and deposits before you close
Any bill you set to pay automatically from this account will fail once it closes. The same goes for paychecks or other deposits set to go into this account. You need to change these before you close.
For automatic bill payments, log into each company's website or call them directly. Update the account number to your new checking account, or cancel the payment if you no longer need it. Common ones are utilities, insurance, subscriptions, and loan payments. For direct deposits like your paycheck, contact your employer's payroll department or HR and give them your new account number and routing number. This usually takes one payroll cycle to take effect.
If you are not sure which payments are set up, log into your current account online and look for a section called "Transfers," "Bill Pay," or "Scheduled Payments." Write down everything you find before you close the account.
Step 2: Move your money to another account
Withdraw or transfer all the money in the account. If you have another account at the same bank, you can transfer it online in seconds. If your money is going to a different bank, you can set up an external transfer through your current bank's website, which usually takes one to three business days.
You can also withdraw cash at an ATM or teller window and deposit it into your new account, though this is slower and you have to handle the cash yourself. If the balance is very small — under $5 — some people just leave it and let the bank close the account with the balance intact, but it is safer to move everything.
Step 3: Wait for checks to clear
If you have written any checks from this account, wait until they have all cleared before you close it. A check can take up to two weeks to clear, depending on who you wrote it to and how they deposit it. If you close the account while a check is still pending, it will bounce when it arrives, and you will owe a bounced check fee to both your bank and possibly the person or business you wrote it to.
You can check which checks have cleared by looking at your account online or calling the bank. Once you see all your recent checks posted as paid, you are safe to close.
Step 4: Contact your bank to close the account
Call the customer service number on the back of your debit card, visit a branch in person, or use your bank's website or app. Have your account number ready. Tell them you want to close your checking account.
The bank will confirm that the account balance is zero and that you understand the account will be closed. They may ask why you are closing it, but you do not have to give a reason. Some banks ask you to sign a form in person or online to confirm the closure. Ask the bank representative to send you written confirmation that the account is closed — this is useful to have on file in case there is ever a question later.
Step 5: Confirm the account is fully closed
After you request closure, the account does not always close when ready. It can take a few business days for the bank to process it. Check your account online a few days later to make sure it no longer appears in your list of accounts. If it is still there, call the bank again and confirm the closure went through.
Keep the written confirmation the bank gave you. If the bank ever tries to charge you a fee on this account after closure, or if a payment tries to post to it, you have proof that you closed it on a specific date.
What to do if your bank charges a closure fee
Some banks charge a fee if you close an account within a certain time frame — often 90 days to six months after opening it. Ask about this before you request closure. If there is a fee and you disagree with it, you can ask the bank to waive it, especially if you have been a customer for a long time or if the fee was not clearly disclosed when you opened the account.
If the bank will not waive the fee and you do not want to pay it, you can leave the account open and straightforward stop using it. The account will not hurt you as long as you maintain any minimum balance required and do not rack up fees. However, if you want a clean break, paying the fee is usually the simpler choice.
Frequently Asked Questions
Can I close my account if there is still money in it?
Yes, but you need to move the money first. The bank will not close an account with a balance. Transfer or withdraw everything, then request closure.
What happens to pending transactions after I close the account?
Pending transactions can still post after closure and cause overdraft fees. This is why you need to stop automatic payments and wait for checks to clear before closing. If a transaction posts after closure, contact the bank to dispute it.
Do I need to close the account in person?
No. Most banks let you close by phone or online. In-person closure is an option if you prefer to do it face-to-face, but it is not required.
How long does it take for an account to fully close?
Usually a few business days, though some banks close accounts the same day you request it. Check online a few days later to confirm it is gone from your account list.
What if I closed my account and then a check bounces?
Contact the bank when ready. Explain that you closed the account and did not expect the check to arrive. The bank may be able to reverse the bounced check fee, especially if you closed the account in good standing and this is the first time it has happened.