Use Truist's branch locator tool to find the nearest location

The fastest way to find a Truist branch or ATM near you is through Truist's official branch locator on their website. Go to truist.com, look for the "Locations" or "Find a Branch" link (usually in the footer or top navigation), enter your address or zip code, and the tool will show you nearby branches with hours, phone numbers, and directions.

The locator also filters by service type — you can search specifically for branches that offer certain services like mortgage lending, business banking, or wealth management if you need something beyond basic deposits and withdrawals. ATM-only locations appear separately from full branches, which matters if you just need cash. Truist operates in 17 states across the Southeast, Mid-Atlantic, and Midwest. If you're outside those states, no Truist location will appear in the search, and you'll need to use a different bank or ATM network.

Key Takeaways

  • Truist's branch locator on truist.com shows you the nearest branch, ATM, or service center with current hours and phone numbers.
  • You can filter results by service type — mortgage, business banking, or wealth management — if you need something specific.
  • Truist operates only in 17 states; if you're outside those states, the locator will return no results.
  • ATM-only locations are listed separately from full-service branches and may have different hours or access rules.
  • Calling the branch directly before you visit confirms they're open and can answer questions about wait times or required documents.

What to do if the nearest branch is far away

If the closest Truist location is more than a few miles away, you have options that don't require a trip. Truist offers online banking, mobile check deposit through their app, and phone support for many routine tasks — account questions, transfers, bill pay, and fraud reporting can all happen without stepping into a branch.

For deposits, you can use mobile check deposit (photograph the front and back of a check through the Truist app) or mail checks to the address listed on your statements. ATM deposits are available at most Truist ATMs and process overnight. If you need cash, you can withdraw from any ATM in the Truist network or use the Allpoint network, which includes ATMs at thousands of retail locations nationwide. If you need to speak to someone in person — for a mortgage, business account, or complex issue — you can schedule an appointment at your nearest branch through the website or by phone, which sometimes reduces wait time.

Finding Truist ATMs outside of branch locations

Truist ATMs are installed at many grocery stores, convenience stores, and retail locations beyond the main branches. The branch locator tool shows these separately if you filter for "ATM only" locations. You can also search the Allpoint network, which Truist participates in — Allpoint ATMs are in pharmacies, gas stations, and other retailers and don't charge Truist customers a fee.

If you're traveling outside Truist's 17-state footprint, Allpoint ATMs let you withdraw cash without paying out-of-network fees. Check the Allpoint website or app to find participating ATMs in your destination. Many Truist customers use Allpoint as their primary ATM network when they travel or live in areas with fewer Truist branches nearby.

What to bring when you visit a branch in person

For basic transactions like deposits or withdrawals, bring your Truist debit card or account number. If you don't have a card yet, bring a photo ID and your Social Security number.

For more complex needs — opening a new account, explore for a loan, or updating account information — bring your ID, proof of address (utility bill or lease dated within the last 60 days), and your Social Security number. If you're opening a business account, bring business registration documents and an EIN. Calling ahead to confirm what documents you need for your specific situation saves time and reduces the chance you'll have to make a second trip.

Truist's service hours and holiday closures

Most Truist branches are open Monday through Friday from 9 a.m. to 5 p.m., with some locations offering Saturday hours from 9 a.m. to 1 p.m. Hours vary by location, so check the branch locator for your specific branch's schedule before you go.

Truist branches close on federal holidays — New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. ATMs and online banking remain available on holidays. If you need to reach someone on a holiday, call Truist's customer service line (the number is on the back of your debit card or on your statements) for account questions or fraud reporting.

Truist's states and regions

Truist has branches in Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Maryland, Mississippi, Missouri, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Virginia, and West Virginia. If you live in or are traveling to one of these states, the branch locator will show you nearby locations.

If you're outside these states, Truist does not have physical locations, though you can still use online banking and ATM networks if you have an account. The Allpoint network gives you access to thousands of ATMs nationwide, even in states where Truist has no branches.

Frequently Asked Questions

Can I do everything I need at a Truist ATM instead of a branch?

Most routine transactions work at an ATM — deposits, withdrawals, balance checks, and transfers between your own accounts. You cannot open a new account, explore for a loan, report fraud in person, or update account information at an ATM. For those, you need a branch or phone support.

Do I have to visit the branch where I opened my account?

No. Any Truist branch can help you with account questions, deposits, withdrawals, and most services. Some specialized services like mortgage applications may be handled at specific branches, so call ahead if you're unsure.

What if I need cash but the nearest Truist ATM is closed?

Use an Allpoint ATM — Truist customers don't pay fees at Allpoint locations, which are in thousands of retail stores, gas stations, and pharmacies nationwide. Search the Allpoint website or app to find one near you.

Can I deposit a check at a Truist ATM?

Yes, most Truist ATMs accept check deposits. The check is processed overnight, and the funds appear in your account the next business day. You can also use mobile check deposit through the Truist app or mail checks to the address on your statements.

What happens if I go to a branch and it's closed?

Check the branch locator for updated hours — some locations have reduced hours or temporary closures. If the branch is closed, use an ATM for cash or deposits, or call Truist customer service for account questions. You can also schedule an appointment at another nearby branch.