Truist branch hours vary by location, so you need to check your specific branch rather than rely on a general time

Most Truist branches close between 5 p.m. and 6 p.m. on weekdays, but some locations stay open until 7 p.m., and a few close as early as 4 p.m. Saturday hours are usually 9 a.m. to 1 p.m., though some branches don't open on Saturday at all. Truist does not open on Sundays. The fastest way to find your branch's exact hours is to search for it by address on Truist's website or call the branch directly — the phone number appears in the search results.

If you need to handle banking outside these hours, Truist ATMs work 24/7, and you can use online banking or the mobile app to transfer money, pay bills, or check your balance at any time. For questions that require speaking to someone, Truist customer service is available by phone during extended hours — check your statement or the back of your debit card for the number.

Key Takeaways

  • Weekday closing times at Truist branches range from 4 p.m. to 7 p.m. depending on location, so check your specific branch before heading in.
  • The Truist website branch locator shows hours for each location and lets you search by address or zip code.
  • Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday.
  • Truist ATMs are available 24/7 for withdrawals, deposits, and balance checks outside branch hours.
  • Online banking and the Truist mobile app let you transfer money and pay bills any time, day or night.

How to find your branch's hours online

Go to truist.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your zip code or street address, and the search will show you every Truist branch nearby with its full hours of operation. The listing also includes the branch's phone number, address, and available services — some branches offer services like safe deposit boxes or notary services that others don't.

If you're not sure which branch you use, check your debit card or a recent statement. The branch address or phone number is often printed there. You can also call Truist customer service and ask them to tell you the hours of your nearest branch.

What to do if you can't reach your branch today

If your branch is closed or closing soon, you can still handle most banking needs without going in person. Truist's mobile app and website let you deposit checks by taking a photo, transfer money between accounts, pay bills, and send money to other people. You can also withdraw cash from any Truist ATM or from ATMs in the Allpoint network, which includes thousands of machines at grocery stores, pharmacies, and convenience stores.

If you need to speak to someone, call the customer service number on the back of your debit card. Truist phone support is available during extended hours — often earlier in the morning and later in the evening than branch hours. For urgent issues, some Truist branches have after-hours phone lines or video banking options.

Saturday and Sunday banking at Truist

Most Truist branches open on Saturday from 9 a.m. to 1 p.m., though hours vary by location. Some branches in busy areas may stay open longer, and a few locations don't open on Saturday at all. Truist branches are closed on Sunday with no exceptions.

On weekends, your best options are ATMs for cash and deposits, the mobile app for transfers and bill payments, and phone customer service if you need to speak with someone. Some Truist locations also offer limited services through video banking on Saturday mornings — ask your branch whether this is available at your location.

Holiday hours and closures

Truist branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on state or local observance. ATMs remain open on holidays, and online banking and the mobile app work normally.

If a holiday falls on a weekday, check the Truist website a few days before to confirm your branch's status. You can also call ahead — the branch will have a recorded message if it's closed for a holiday.

Using Truist services outside of branch hours

Truist ATMs are available 24/7 at branch locations and throughout the Allpoint network. You can withdraw cash, deposit checks and cash, transfer money between your accounts, and check your balance without waiting for the branch to open. ATM deposits are usually processed the next business day.

For transactions that require a teller — such as ordering a cashier's check, getting a notary, or discussing a loan — you'll need to visit during branch hours or call customer service to ask whether the service can be handled by phone or mail. Some services can be completed online or through the app, which is worth checking before making a trip.

Frequently Asked Questions

Can I deposit a check at a Truist ATM after the branch closes?

Yes. Truist ATMs accept check deposits 24/7. The check is usually processed and added to your account the next business day. You can also deposit checks through the mobile app by taking a photo of the front and back.

What if I need cash and the branch is closed?

Use any Truist ATM or any ATM in the Allpoint network, which includes machines at grocery stores, pharmacies, and convenience stores nationwide. ATM withdrawals are available 24/7.

Can I call Truist customer service if the branch is closed?

Yes. The phone number is on the back of your debit card or on your statement. Customer service hours are typically longer than branch hours, often starting earlier in the morning and staying open into the evening.

Are Truist branches open on holidays?

No. Truist branches close on federal holidays like Thanksgiving and Christmas. ATMs and online banking remain available. Check the Truist website or call your branch a few days before a holiday to confirm.

How do I know if my specific branch has different hours?

Search for your branch on truist.com using the branch locator tool, or call the branch directly. Hours can vary significantly between locations, so checking your specific branch is the only way to be sure.