Find your branch's hours before you go

The fastest way to check if a Truist branch is open today is to search for the specific location on Truist's website or call the branch directly. Truist branches keep different hours depending on the day of the week and the location, so the hours for one branch may not match another branch across town.

You can also use Google Maps to search "Truist near me" and see the hours listed for each location, along with whether it shows as open or closed right now. This works on your phone or computer and does not require you to log into your Truist account.

Key Takeaways

  • Truist's website branch locator shows hours for each location and tells you whether it is open today.
  • Calling the branch directly is the most reliable way to confirm hours, especially on holidays or during bad weather.
  • Google Maps displays current hours and real-time open/closed status for most Truist locations.
  • Most Truist branches close by 5 or 6 p.m. on weekdays and have shorter Saturday hours; many are closed on Sundays.

Using Truist's branch locator tool

Go to Truist.com and look for the "Locations" or "Find a Branch" link, usually in the top navigation or footer. Enter your city, zip code, or street address. The results will show you each branch near you with its full address, phone number, and hours for each day of the week.

The branch locator also shows which services are available at each location — not all branches offer the same services, such as safe deposit boxes or notary services. If you need something specific, check the branch details before you travel there.

Calling ahead to confirm

If you want to be certain before leaving home, call the branch directly. The phone number appears in the branch locator results. A staff member can tell you whether the branch is open today and whether they can help with what you need.

This is especially useful on holidays, during severe weather, or if you are planning to do something that takes time, like opening a new account or discussing a loan. Staff can also tell you if there is a wait and whether you should come back at a different time.

Standard Truist branch hours

Most Truist branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., though some locations stay open later. Saturday hours are usually 9 a.m. to 1 p.m., and many branches are closed on Sundays. However, these are general patterns — your specific branch may differ.

Holiday closures follow the federal banking calendar, so branches close on days like New Year's Day, Memorial Day, Independence Day, Thanksgiving, and Christmas. If you are not sure whether a holiday affects your branch, call ahead or check the website. Some branches may also close early on certain days or have adjusted hours during seasonal changes.

What to do if your branch is closed

If your branch is closed when you need to do banking, you have several options. Truist customers can use any Truist ATM to withdraw cash, deposit checks (at ATMs that support mobile deposit), or check their balance at any time, even when the branch is closed.

You can also call Truist customer service at the number on the back of your debit card or log into your online account to handle many tasks from home — transfer money between accounts, pay bills, or send money to other people. For issues that require speaking to someone, customer service is available by phone during extended hours.

Finding ATMs and other services when branches are closed

Truist has thousands of ATMs across the United States. Use the branch locator tool to find ATMs near you, or search "Truist ATM near me" on Google Maps. ATMs let you withdraw cash, deposit checks, and check your balance without going to a branch.

If you need to speak with someone but your branch is closed, call the customer service number on your debit card or statement. Many Truist services — checking your balance, transferring money, reporting a lost card — can be handled over the phone or through the mobile app without visiting a branch at all. The mobile app also lets you deposit checks by taking a photo, which works even outside business hours.

Planning ahead for time-sensitive banking needs

If you know you will need to visit a branch for something specific, check the hours and call ahead during the week. This gives you time to plan your trip and ensures the branch will be open when you arrive. Staff can also let you know if they need any documents from you before you come in.

For routine tasks like deposits, withdrawals, and balance checks, the ATM and online banking are usually faster than waiting in line at a branch. Save your branch visit for things that truly require a person, like opening a new account type, discussing loan options, or resolving a complex account issue.

Frequently Asked Questions

Are Truist branches open on Saturdays?

Most Truist branches are open on Saturday mornings, usually from 9 a.m. to 1 p.m., but hours vary by location. Use the branch locator on Truist.com or call your branch to confirm Saturday hours before you go.

What if I need to do banking on a Sunday or holiday?

Truist branches are closed on Sundays and federal holidays. Use an ATM to withdraw cash or deposit checks, or handle your banking online through the Truist website or mobile app. Call customer service for issues that require speaking to someone.

Can I do everything I need at an ATM instead of going to a branch?

You can withdraw cash, deposit checks, and check your balance at an ATM. For things like opening a new account, discussing a loan, or resolving account problems, you will need to visit a branch or call customer service during business hours.

How do I know if my branch has the service I need?

The branch locator on Truist.com shows which services are available at each location. You can also call the branch directly and ask whether they offer what you need before you travel there.

What happens if bad weather closes my branch?

During severe weather, some branches may close early or stay closed for the day. Call the branch directly or check Truist.com for updates. You can still use ATMs and online banking, and customer service remains available by phone.