Truist closes on Good Friday, but your account access doesn't stop

Truist Bank is closed on Good Friday and does not process transactions that day. However, you can still access your money through ATMs, mobile banking, and online banking—these services run 24/7 regardless of branch closures. If you need to speak with a person or handle something that requires a teller, you'll need to wait until Saturday or the following Monday, depending on your location and the type of help you need.

Good Friday falls on different dates each year because it's tied to the lunar calendar. In 2024 it was March 29; in 2025 it will be April 18. Truist observes it as a federal holiday, so all branches nationwide are closed that day.

Key Takeaways

  • Truist branches close on Good Friday, but ATMs and online banking remain available around the clock.
  • Transactions you initiate online or through your mobile app on Good Friday will process the next business day.
  • If you need to deposit a check or withdraw cash in person, plan ahead or use an ATM before the holiday.
  • Customer service phone lines are also closed on Good Friday; call back on Saturday or Monday during business hours.

What you can and cannot do on Good Friday

You can check your balance, transfer money between your own accounts, pay bills online, and deposit checks through mobile check deposit on Good Friday. You can also withdraw cash from any Truist ATM or an ATM in the Allpoint network, which Truist participates in. These functions don't require a branch to be open.

You cannot walk into a branch to speak with a banker, deposit cash over the counter, get a cashier's check, or reach customer service by phone. Wire transfers initiated on Good Friday will not process until the next business day. If you're trying to resolve a dispute, report fraud, or ask about a hold on your account, those conversations have to wait.

Planning ahead for Good Friday banking needs

If you know you'll need cash on Good Friday, withdraw it the day before. The same applies to any deposits you want to make in person—do them Thursday or wait until Saturday if your branch is open then. Mobile check deposit works on holidays, so if you have checks to deposit, use the Truist mobile app instead of going to a branch.

If you're expecting a wire transfer or a payment from someone else, remember that incoming transfers initiated on Good Friday won't land in your account until the next business day. If you have bills due on Good Friday, pay them online by Thursday to avoid a late payment.

Saturday and Monday hours after Good Friday

Most Truist branches are open on Saturday, though hours vary by location—typically 9 a.m. to 1 p.m. Some branches in smaller towns may not open Saturdays at all. The Monday after Good Friday (Easter Monday) is a regular business day, and all branches operate on their standard schedule.

Before you make a trip, check your specific branch's hours on the Truist website or call ahead. Branch locator tools show Saturday hours for each location, and you can confirm whether your branch opens that day.

How to reach Truist if you have an urgent problem

If your card is lost or stolen on Good Friday, call the number on the back of your card—fraud and security lines operate 24/7 even on holidays. If you notice unauthorized transactions, report them when ready; the sooner you report, the sooner the investigation starts and the more protection you have under federal law.

For other urgent issues—a hold on your account that's blocking a payment, a technical problem with online banking—you may have to wait until Saturday morning or Monday. Truist does not staff customer service lines on Good Friday. If the issue is truly time-sensitive, document it (take screenshots, note the time) so you have a record when you call back.

Frequently Asked Questions

Can I use my Truist debit card on Good Friday?

Yes. Your card works at any merchant, ATM, or online retailer on Good Friday. The holiday only affects Truist's branch locations and phone lines, not the card network itself.

Will a check I deposit on Good Friday clear by the next day?

No. Checks deposited on Good Friday through mobile deposit will begin processing on Saturday, but clearing time depends on the check amount and the bank it's drawn from. Most checks take one to two business days to clear after they're deposited, so expect it to post by Monday or Tuesday.

What if I need a wire transfer on Good Friday?

You can initiate a wire through online banking on Good Friday, but it won't process until the next business day. If you need it to go out the same day, you'll have to do it before Good Friday. If you need to send a wire on Good Friday and it's urgent, call the fraud line to see if they can escalate it.

Are Truist ATMs open on Good Friday?

Yes. All Truist ATMs and ATMs in the Allpoint network stay open 24/7, including Good Friday. You can withdraw cash, check your balance, and transfer money between accounts at any ATM.

Do I need to do anything special to prepare for Good Friday banking?

Withdraw cash and make any in-person deposits by Thursday. Pay bills and schedule transfers online by Thursday so they process before the holiday. If you're expecting a payment or transfer, remember it won't arrive until the next business day.