You can close a SoFi bank account online, by phone, or through the mobile app in a few minutes

SoFi lets you close your checking or savings account without a penalty or waiting period. The process takes about five minutes whether you do it yourself through the app or call their support team. You do not need to have a zero balance to start — SoFi will handle any remaining funds by mailing you a check or transferring them to another account you specify.

Before you close, move any money you want to keep to another bank, set up direct deposit elsewhere if your paycheck goes to SoFi, and make sure any automatic payments or transfers linked to the account are redirected. Once the account closes, you lose access to the debit card and any pending transactions may fail.

Key Takeaways

  • Close your SoFi account through the mobile app, online banking, or by calling 1-833-764-7634 without any early closure fee.
  • Transfer your balance to another bank before closing, or SoFi will mail you a check for any remaining funds within five to seven business days.
  • Update any automatic payments, direct deposits, or recurring transfers before you close so they do not fail.
  • Your debit card stops working when ready when the account closes, so move any linked payment methods to a different account first.

Closing through the SoFi mobile app or website

Log into the SoFi app or go to sofi.com and sign in. Navigate to your account settings — this is usually in the menu or under "Profile" depending on whether you are on mobile or desktop. Look for the option labeled "Close Account" or "Account Settings," then select the account you want to close.

SoFi will ask you to confirm your choice and may ask why you are closing. You can skip the survey if you prefer. Once you confirm, the account closes when ready. You will receive a confirmation email with your closure date and details about what happens to any remaining balance.

Closing by phone with SoFi support

Call SoFi customer service at 1-833-764-7634. Tell them you want to close your account and have your account number ready. The representative will confirm your identity, ask which account to close if you have multiple, and walk you through any remaining balance options.

The call usually takes three to five minutes. You will get a confirmation number and an email receipt. If you have questions about pending transactions or transfers, ask before you hang up — once the account is closed, the support team can still help but the process takes longer.

What happens to money still in the account

If your account has a balance when you close it, you have two options: transfer it to another bank account you own, or let SoFi mail you a check. If you choose the transfer, provide the routing number and account number of the receiving bank. The transfer usually posts within one to three business days.

If you choose a check, SoFi mails it within five to seven business days. The check is mailed to the address on file, so update your address before closing if you have moved recently. Once the check arrives, deposit it at your new bank. Do not close the account if you are waiting for a refund or reimbursement from another source — those deposits may fail after closure.

Stopping automatic payments and direct deposits before you close

Any automatic bill payments, transfers, or recurring charges linked to your SoFi account will fail once it closes. Log into your account and check for any active transfers or subscriptions. Common ones include gym memberships, streaming services, insurance payments, and transfers to savings accounts.

Update each one to use a different bank account or payment method at least two days before you close. If your paycheck is set to deposit into SoFi, change your direct deposit information with your employer or payroll provider. This takes one to two pay cycles to take effect, so do it as soon as you decide to close.

What to do if you cannot access your account

If you are locked out of your SoFi account or cannot log in, call 1-833-764-7634 and tell the representative you want to close your account. They can verify your identity using your Social Security number, date of birth, and the phone number on file, then close it for you over the phone.

If your account has been compromised or you suspect fraud, mention that when you call. SoFi may freeze the account temporarily while they investigate, which can delay closure by a few days. Ask for a timeline and a case number so you can follow up if needed.

After your account closes

Your SoFi debit card stops working when ready. If you have the physical card, you can throw it away or shred it. Any pending transactions that have not yet posted may still go through and fail, which can result in a returned payment notice from the merchant — this is not SoFi's fault, but the merchant's system trying to process a charge against a closed account.

Keep your closure confirmation email for your records. If you ever need proof that the account is closed — for tax purposes, fraud investigations, or to dispute a charge — you can contact SoFi support and they will send you a written confirmation. SoFi keeps records for seven years.

Frequently Asked Questions

Does SoFi charge a fee to close my account?

No. SoFi does not charge an early closure fee or any other penalty for closing your account. You can close it anytime without cost.

Can I reopen my SoFi account after I close it?

You can open a new SoFi account, but you cannot reopen the exact same closed account. The old account number is retired. Opening a new account takes about five minutes online.

What if I have a pending deposit or transfer when I close?

Pending deposits and transfers may fail after closure. Wait for any expected money to arrive before you close, or contact SoFi support to ask whether a specific pending transaction will go through.

How long does it take for my check to arrive after I close?

SoFi mails the check within five to seven business days of closure. Delivery time depends on your location and the postal service, so allow an additional week for it to arrive.

Can I close my account if I have a negative balance?

You can request closure, but SoFi may not process it until the negative balance is resolved. Call support to discuss your options — they may let you close and pay the balance separately, or require payment first.