You can withdraw money from Marcus through online transfer, ACH bank transfer, or by phone — the method you choose determines how fast you get your money and whether there are limits

Marcus is an online savings account with no branches, so you cannot walk in and withdraw cash. Instead, you move money out by connecting your Marcus account to another bank account you own, then initiating a transfer. The three main paths are: transferring online through your Marcus dashboard (usually 1 to 3 business days), requesting an ACH transfer by phone (3 to 5 business days), or asking Marcus to mail you a check (5 to 10 business days). Federal law limits you to six withdrawals per month from a savings account; Marcus counts transfers out as withdrawals, so hitting that limit will trigger a fee or account restrictions.

The speed and ease of your withdrawal depends on whether you have already linked an external bank account to your Marcus profile. If you have, you can start a transfer when ready online. If you have not, you will need to add that account first, which requires your routing number and account number — a process that takes a few minutes but may take a day or two for the bank connection to verify.

Key Takeaways

  • Online transfers from Marcus to a linked bank account usually arrive in 1 to 3 business days and require no phone call.
  • You can withdraw up to six times per month before Marcus charges a fee or restricts further withdrawals under federal savings account rules.
  • To start a withdrawal, you must link an external bank account to your Marcus profile using your routing and account numbers.
  • If you need cash when ready, you can transfer to a checking account at your main bank, then withdraw from an ATM — but this takes at least one business day.
  • Transfers to accounts at other banks take longer than transfers within the same bank, and weekend transfers do not process until the next business day.

Setting up a linked bank account for withdrawals

Before you can move money out of Marcus, you need to tell Marcus which bank account to send it to. Log into your Marcus account online or through the mobile app, go to the Transfers section, and select "Add External Account." You will enter the routing number and account number of the bank account you want to link — this is usually your checking account at your main bank, but it can be any account in your name at any U.S. bank.

Marcus will verify the account by depositing two small amounts (usually under $1 each) into that account within one to two business days. Once those deposits land, you return to Marcus, confirm the amounts, and the account is linked. After that, you can transfer money to it anytime. The verification step is a one-time process; once the account is confirmed, you do not have to repeat it.

If you do not have another bank account, or if you want to withdraw cash without routing it through another bank first, you can request a check by phone. Call Marcus customer service at 1-833-695-2746, give them the amount and mailing address, and they will mail you a check. This route takes 5 to 10 business days and is slower than a transfer, but it works if you have no other option.

Transferring money online through your Marcus dashboard

Once your external account is linked and verified, transferring money online is the fastest self-service option. Log into Marcus, go to Transfers, select the linked account, enter the amount you want to withdraw, and confirm. The transfer will show as pending when ready, and Marcus will process it within one business day. The money usually arrives at your other bank within 1 to 3 business days total, depending on your bank's processing speed.

Transfers initiated on a weekday before 5 p.m. Eastern Time are more likely to process the same day. Transfers started after 5 p.m. or on weekends will not process until the next business day. If you transfer on a Friday evening, for example, the money will not leave Marcus until Monday, and may not arrive at your other bank until Wednesday or Thursday.

There is no fee for online transfers, and you can transfer any amount up to your full balance. The only limit is the federal rule that caps you at six withdrawals per month from a savings account; if you exceed that, Marcus will charge a $10 fee per excess withdrawal and may freeze your account temporarily.

Requesting a withdrawal by phone

If you prefer to speak with someone, or if you do not have a linked account set up yet, you can call Marcus at 1-833-695-2746 and request a withdrawal over the phone. A representative can transfer money to a linked account, set up a new account link while you are on the call, or arrange for a check to be mailed to you. Phone transfers follow the same timeline as online transfers — usually 1 to 3 business days to your other bank — and there is no fee.

Phone withdrawals are useful if you have questions about the process, if you want to withdraw a very large amount and want confirmation that it will go through, or if you are uncomfortable doing it online. Marcus customer service is available Monday through Friday, 8 a.m. to 8 p.m. Eastern Time, and Saturday 9 a.m. to 5 p.m. Eastern Time. They are closed on Sundays and major U.S. holidays.

Understanding the six-withdrawal limit and what happens if you exceed it

Federal Regulation D caps savings accounts at six withdrawals per month. Marcus counts any transfer out of your account as a withdrawal, whether you transfer online, by phone, or by check. If you make seven transfers in a calendar month, Marcus will charge you a $10 fee for the seventh withdrawal. If you continue to exceed the limit, Marcus may restrict your account or convert it to a checking account (which has no withdrawal limit but typically earns no interest).

The six-withdrawal limit resets on the first day of each calendar month. If you hit the limit in March, you can make six more withdrawals in April without penalty. The limit applies to the account itself, not to you as a person, so if you have multiple Marcus savings accounts, each one gets its own six withdrawals per month.

If you regularly need to move money out more than six times per month, Marcus may not be the right account for you. A checking account, even one that earns minimal interest, has no withdrawal limit. Alternatively, you could keep most of your money in a checking account and use Marcus only for money you plan to leave untouched for several months.

Withdrawing cash when you need it when ready

Marcus has no ATM network and no physical branches, so you cannot withdraw cash directly from Marcus. If you need cash urgently, transfer money from Marcus to a checking account at your main bank (which usually takes 1 to 3 business days), then withdraw from an ATM. This is the fastest way to get physical cash, but it still requires at least one business day.

If you need cash within hours, you have a problem: Marcus cannot help you. You would need to use a credit card, borrow from someone, or visit an ATM at a bank where you already have an account with available funds. Plan ahead if cash is important to you. Do not keep money in Marcus that you might need to access as cash within 24 hours.

Transfers between Marcus accounts and other Goldman Sachs products

If you have multiple Marcus savings accounts, or if you also have a Marcus checking account or a GreenLight account (a teen banking product), you can transfer between them when ready with no fee and no withdrawal limit. These internal transfers do not count toward your six-withdrawal limit because they stay within the Marcus system.

If you have a Marcus checking account, you can also withdraw cash from that account at any ATM that accepts Visa debit cards, or withdraw at the counter at any bank that accepts Visa. This is a workaround if you need frequent cash access: keep your long-term savings in Marcus savings (which earns interest), and transfer to Marcus checking when you need to withdraw cash.

Frequently Asked Questions

How long does it take to withdraw money from Marcus?

Online transfers to a linked bank account take 1 to 3 business days. Transfers initiated after 5 p.m. Eastern Time or on weekends do not process until the next business day. Checks take 5 to 10 business days. Phone transfers follow the same timeline as online transfers.

Can I withdraw money on weekends or holidays?

You can request a withdrawal anytime through the app or website, but Marcus will not process it until the next business day. If you request a transfer on Saturday, it will not leave Marcus until Monday. Holidays are treated as non-business days, so a request on a holiday will not process until the next business day.

What happens if I exceed six withdrawals in a month?

Marcus charges a $10 fee for each withdrawal over six in a calendar month. If you repeatedly exceed the limit, Marcus may restrict your account or convert it to a checking account. The limit resets on the first day of each month.

Do I have to link a bank account to withdraw from Marcus?

No. If you do not want to link an account, you can call Marcus and request a check. Checks take longer (5 to 10 business days) and are slower than transfers, but they work if you have no other bank account or prefer not to link one.

Can I withdraw cash directly from Marcus?

No. Marcus has no ATM network or physical branches. To get cash, transfer money to a checking account at your main bank, then withdraw from an ATM. This takes at least one business day. If you need cash within hours, Marcus cannot help you.