The fastest way to find a Fifth Third location near you
Fifth Third Bank's website has a branch and ATM locator tool that shows you the nearest locations, hours, and services available at each one. Go to fifththird.com, look for "Locations" or "Find a Branch" in the main navigation, and enter your city, zip code, or street address. The tool will display results on a map with distance, hours, and which services that location offers — some branches handle mortgages or business accounts, while others are smaller walk-in locations.
If you do not have internet access, call Fifth Third's customer service line at 1-800-972-3030. A representative can tell you the nearest branch or ATM to your location and confirm whether it has the specific service you need before you travel there.
Google Maps and Apple Maps also show Fifth Third locations when you search "Fifth Third Bank near me." These apps will use your phone's location to sort results by distance and show real-time hours, but they may not display which services each branch offers, so the official locator is more reliable if you need a specific service.
Key Takeaways
- Fifth Third's branch locator at fifththird.com shows distance, hours, and available services for each location.
- Calling 1-800-972-3030 will connect you to a representative who can confirm the nearest branch and whether it offers what you need.
- Not all Fifth Third locations offer the same services — some handle mortgages or business banking while others are basic branches.
- Google Maps and Apple Maps show Fifth Third locations but may not list which services are available at each one.
What services are available at different branch types
Fifth Third operates full-service branches, limited-service branches, and ATM-only locations. A full-service branch handles checking and savings accounts, loans, mortgages, investment services, and business banking. A limited-service branch may handle deposits and withdrawals but not loans or mortgages. ATM-only locations let you withdraw cash, deposit checks (at some machines), and check your balance, but you cannot speak to a representative.
The branch locator tool will tell you which services are available at each location. If you need to open an account, refinance a mortgage, or discuss a business loan, search for a full-service branch rather than a limited location. If you only need to deposit a check or withdraw cash, an ATM or limited branch will work.
Using Fifth Third ATMs outside the branch network
Fifth Third is part of the Allpoint ATM network, which means you can use thousands of ATMs outside the Fifth Third network without a surcharge. The Allpoint locator at allpointnetwork.com shows participating ATMs near you. You can also search "Allpoint ATM near me" on Google Maps to see which ones are closest.
If you use an ATM that is not Fifth Third or Allpoint, your bank may charge you a fee — usually $2 to $3 per transaction. The ATM operator may also charge a fee on top of that. Sticking to Fifth Third or Allpoint locations saves you money if you withdraw cash regularly.
What to bring when you visit a branch
For basic transactions like deposits or withdrawals, bring your debit card or account number. If you are opening a new account, bring a government-issued photo ID (driver's license, passport, or state ID) and your Social Security number. If you are explore for a loan or mortgage, bring recent pay stubs, tax returns, and proof of address (a utility bill or lease).
If you are unsure what documents you need for a specific transaction, call ahead at 1-800-972-3030 or ask when you arrive. This saves you a trip if the branch needs additional paperwork.
Branch hours and holiday closures
Most Fifth Third branches are open Monday through Friday from 9 a.m. to 5 p.m., with limited Saturday hours at some locations. Hours vary by branch, so check the locator tool or call before you visit. Many branches close on Sundays and federal holidays.
If you need to handle banking outside regular hours, use the ATM or Fifth Third's mobile app to check your balance, transfer money, or deposit checks by photograph. Online banking is available 24/7.
Mobile app and online banking as alternatives
Fifth Third's mobile app and website let you handle many transactions without visiting a branch. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and check your balance anytime. If you have a question that requires a representative, you can message through the app or call customer service at 1-800-972-3030.
For routine banking, the app or website often saves you a trip. You only need to visit a branch if you need cash, want to discuss a loan, or need a service the app does not offer.
Frequently Asked Questions
Can I deposit cash at a Fifth Third ATM?
Some Fifth Third ATMs accept cash deposits, but not all. The locator tool will show which machines at each location accept deposits. If you are unsure, call 1-800-972-3030 or ask at the branch. For may provide cash deposit, visit a staffed branch during business hours.
What if the nearest branch is far away?
Use the Allpoint network to find a nearby ATM for withdrawals and check deposits. For services that require a representative — like opening an account or explore for a loan — you can often do this online or by phone. Call 1-800-972-3030 to ask whether your transaction can be handled remotely.
Do I need an appointment to visit a branch?
Walk-ins are welcome at most Fifth Third branches for basic transactions. If you need to discuss a mortgage, business loan, or complex account issue, calling ahead to schedule an appointment ensures a representative is available and reduces your wait time.
Can I use my Fifth Third card at other banks' ATMs?
Yes, but you may be charged a fee. Fifth Third and Allpoint ATMs are free. Other banks' ATMs typically charge $2 to $3 per transaction, plus a fee from the ATM operator. Use the Allpoint locator to find free ATMs near you.