First Citizens Bank is open Monday through Friday, 9 a.m. to 5 p.m. at most branches, with some locations staying open until 6 p.m. or opening on Saturday mornings

Most First Citizens Bank branches operate during standard business hours: 9 a.m. to 5 p.m., Monday through Friday. Some branches extend to 6 p.m. on weekdays, and a number of locations open on Saturday mornings, typically from 9 a.m. to 1 p.m. The exact hours depend on which branch you're visiting—a busy downtown location may have different hours than a smaller suburban one.

The fastest way to check if your specific branch is open today is to visit the First Citizens Bank website, enter your zip code in the branch locator, and click on the branch name. The locator shows today's hours and whether the branch is currently open. You can also call the branch directly—the phone number appears in the locator results.

If you need to do banking outside regular hours, First Citizens offers 24/7 access through its mobile app and online banking platform. ATMs are available around the clock for withdrawals, deposits (at machines equipped with mobile deposit), and balance checks.

Key Takeaways

  • Standard First Citizens Bank branch hours are 9 a.m. to 5 p.m. Monday through Friday, though some branches stay open until 6 p.m. or open Saturday mornings.
  • The branch locator on the First Citizens website shows your specific branch's hours for today and whether it is currently open.
  • First Citizens ATMs and online banking are available 24/7, so you can handle many transactions outside branch hours.
  • Federal holidays close all First Citizens branches, and some branches may close for local holidays or special events.

Federal Holidays When First Citizens Closes

First Citizens Bank closes all branches on federal holidays. These include New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. The bank also closes on the day after Thanksgiving.

If you need to know whether a specific holiday will close your branch, check the First Citizens website or call ahead. Some branches in states that observe additional holidays (such as Confederate Memorial Day in certain Southern states) may close on those days as well.

What You Can Do When Your Branch Is Closed

You don't need to wait for a branch to reopen for most banking tasks. First Citizens' mobile app and website let you transfer money between accounts, pay bills, deposit checks by photograph, check balances, and freeze or unfreeze your debit card. These services work at any time, day or night.

ATMs accept deposits at most First Citizens locations and dispense cash 24/7. If you need to speak with someone outside branch hours, First Citizens offers phone support during extended hours—check the website for the current customer service phone number and its hours.

Finding Your Branch and Its Hours

Go to the First Citizens Bank website and use the "Find a Branch" or "Locations" tool. Enter your zip code or city name. The results show each nearby branch with its street address, phone number, and hours for each day of the week. Click on a specific branch to see whether it's open right now.

If you're traveling or need a branch outside your home area, the same locator shows First Citizens locations nationwide. You can also search by service type—some branches offer investment services, mortgage lending, or business banking, while smaller branches may handle basic deposits and withdrawals only.

Drive-Through and Lobby Access

Most First Citizens branches have both a drive-through window and an indoor lobby. Drive-through hours sometimes differ from lobby hours—the drive-through may close 30 minutes before the lobby does, or open 15 minutes after it. The branch locator or a call to the branch will clarify which services are available at which times.

During winter weather or other emergencies, a branch may close early or open late. If you're planning to visit for a time-sensitive task, a quick phone call to confirm the branch is open and has the service you need is worth the minute it takes.

Frequently Asked Questions

How do I know if my First Citizens branch is open right now?

Use the branch locator on the First Citizens website, enter your zip code, and click on your branch. It will show today's hours and whether the branch is currently open. You can also call the branch directly—the phone number is in the locator results.

Can I deposit a check outside of branch hours?

Yes. First Citizens' mobile app lets you deposit checks by taking a photo of the front and back. You can also deposit cash or checks at a First Citizens ATM that accepts deposits, which are available 24/7. Funds typically post within one to two business days.

What happens if I need to visit on a holiday?

All First Citizens branches close on federal holidays. If you need banking services on a holiday, use the mobile app, website, or ATM. For urgent issues that require speaking to someone, call First Citizens' customer service line—check the website for holiday hours.

Do all First Citizens branches have the same hours?

No. Hours vary by location. Busy branches may stay open until 6 p.m. on weekdays or open Saturday mornings, while smaller branches may close at 5 p.m. and not open weekends. Always check your specific branch's hours in the locator.

Can I do banking online if the branch is closed?

Yes. First Citizens' website and mobile app are available 24/7 for transfers, bill pay, check deposits, balance checks, and card controls. You can also use any First Citizens ATM around the clock for cash withdrawals and deposits.