Citizens Bank is open on Saturday at most locations, but hours vary by branch
Most Citizens Bank branches open on Saturday mornings, typically between 8 a.m. and 9 a.m., and close between 1 p.m. and 3 p.m. The exact times depend on which branch you visit — a location in a busy shopping district may stay open later than one in a residential area. Citizens Bank does not publish a single Saturday schedule that applies everywhere.
The only way to know your specific branch's Saturday hours is to call that location directly or check the hours listed on Citizens Bank's website by entering your zip code. Hours also change seasonally and occasionally shift without notice, so calling ahead before you go is the safest approach.
If you need banking services on Saturday and your branch has closed for the day, you have other options that do not require waiting until Monday.
Key Takeaways
- Most Citizens Bank branches are open on Saturday mornings, but closing times range from 1 p.m. to 3 p.m. depending on the location.
- You must check your specific branch's hours on the Citizens Bank website or by phone, because Saturday schedules vary widely by location.
- Citizens Bank ATMs are available 24 hours a day for deposits, withdrawals, and balance checks, regardless of branch hours.
- Online banking and mobile app transfers work around the clock on Saturday, so you can move money or pay bills without visiting a branch.
- If you need to speak with someone on Saturday afternoon or evening, Citizens Bank phone support is available, though wait times may be longer than weekday calls.
How to find your branch's Saturday hours
Go to the Citizens Bank website and use the branch locator tool. Enter your zip code or city name, and the results will show each nearby branch with its full weekly schedule, including Saturday. The hours displayed are current as of the last update, though branches occasionally change their schedules without advance notice.
If the website shows your branch as closed on Saturday, or if you want to confirm before making the trip, call the branch directly. The phone number appears in the locator results. A staff member can tell you whether the branch is open that particular Saturday and whether you need an appointment for the service you need.
Some Citizens Bank locations inside grocery stores or shopping centers keep different hours than standalone branches. If you have a Citizens Bank desk inside a supermarket, that location's Saturday hours may match the store's hours rather than typical bank hours.
What you can do on Saturday without visiting a branch
Citizens Bank ATMs work 24 hours a day, seven days a week. You can deposit checks, withdraw cash, transfer money between your own accounts, and check your balance at any Citizens Bank ATM on Saturday at any time. ATM deposits are usually available in your account by the next business day, though weekend deposits may not post until Monday morning.
The Citizens Bank mobile app and online banking portal are open around the clock. On Saturday you can pay bills, transfer money to other people's accounts, set up automatic payments, deposit checks by photo, and view your transaction history. These actions process when ready or on the next business day depending on the type of transaction and the receiving bank.
If you need to speak with someone, Citizens Bank customer service is available by phone on Saturday. Wait times are typically longer on weekends than on weekdays, and some specialized services (like mortgage or investment questions) may have limited Saturday availability.
When you actually need to visit a branch on Saturday
Most banking tasks can be done through ATMs or online, but some situations require a staff member. You need to visit a branch in person if you want to open a new account, explore for a loan, discuss credit products, resolve a dispute that requires documentation, or conduct a transaction that the ATM cannot handle.
If your branch is closed on Saturday or closes before you can get there, you have two options: visit on a weekday, or call customer service to see whether your issue can be handled over the phone or through the app. Many disputes and account questions can be resolved without a branch visit if you have the right information ready.
Citizens Bank weekend closures and holiday hours
All Citizens Bank branches are closed on Sunday. Some branches may also be closed on certain holidays, even if that holiday falls on a Saturday. Major holidays like Thanksgiving, Christmas, and New Year's Day typically close all branches, but the bank remains open for ATM and online transactions.
Before planning a Saturday branch visit around a holiday weekend, check the Citizens Bank website for holiday hour notices. These are usually posted several weeks in advance and specify which dates branches will be closed.
Alternatives if your branch is not open Saturday
If your nearest Citizens Bank branch does not open on Saturday, or if you cannot reach it during its Saturday hours, you can use any Citizens Bank ATM in the network for basic transactions. Citizens Bank is part of the Allpoint ATM network, which means you may also have access to thousands of other ATMs nationwide without a fee.
For transactions that require a person, call Citizens Bank customer service. Representatives can often handle account questions, dispute reporting, and service requests over the phone. If they cannot resolve your issue on the call, they can schedule an appointment for you at a branch during weekday hours or arrange a callback from a specialist.
Frequently Asked Questions
Are all Citizens Bank branches open on Saturday?
No. Most branches are open Saturday mornings, but some locations are closed on Saturday. Hours also vary by branch. Check your specific location on the Citizens Bank website or call ahead to confirm.
Can I deposit a check at Citizens Bank on Saturday?
Yes. You can deposit checks at any Citizens Bank ATM 24 hours a day, including Saturday. You can also deposit checks through the mobile app by taking a photo. ATM deposits typically post by the next business day.
What time does Citizens Bank close on Saturday?
Most branches close between 1 p.m. and 3 p.m. on Saturday, but this varies by location. Use the branch locator on the Citizens Bank website to see your specific branch's closing time.
Can I open a new account on Saturday?
You may be able to open an account on Saturday if your branch is open and has staff available, but you should call ahead to confirm. Some branches require an appointment for new accounts, even during regular hours.
Is Citizens Bank customer service available on Saturday?
Yes. You can reach Citizens Bank by phone on Saturday, though wait times are usually longer than on weekdays. Online and mobile banking are available 24 hours, and ATMs work around the clock.