Your Chime savings account number appears in three places
Your Chime savings account number is an eight-digit code that identifies your savings account within Chime's system. You can find it in the Chime mobile app, on paper statements, or by contacting Chime support. The fastest route is the app: open it, tap the savings account card, and look for the account number printed on the card itself or in the account details section.
If you do not have the app installed or prefer not to use it, you can call Chime's customer service line at 1-844-244-6361 and provide your identity information. A representative will read your account number to you over the phone. This takes about five minutes and requires your name, date of birth, and the phone number associated with your account.
Paper statements also carry your account number. If you have a recent statement in your email or physical mail, the number appears near the top of the document alongside your account type and opening date.
Key Takeaways
- Your Chime savings account number is an eight-digit code visible in the mobile app under your savings account details or on the card image itself.
- You can retrieve your account number by calling Chime customer service at 1-844-244-6361 with your name, date of birth, and registered phone number.
- Any paper or email statement from Chime displays your account number near the top of the document.
- You will need your account number when setting up direct deposits, transfers from other banks, or when contacting Chime support about your savings account.
Finding the number in the Chime app
Open the Chime app and log in with your credentials. On the home screen, you will see your accounts listed—usually your checking account first, followed by your savings account. Tap on the savings account card or the account name to open the account details view.
The account number appears in two locations within this view. First, it may be printed directly on the card image displayed at the top of the screen, formatted as a series of eight digits. Second, if you scroll down or look for an "Account Details" or "Account Information" section, the number will be listed there alongside your routing number and other account information.
If you cannot locate it in the details section, tap the three-dot menu icon (often labeled "More" or similar) and look for an option like "Account Details" or "View Account Number." The exact label varies slightly depending on your phone's operating system and the version of the app you have installed.
Getting your account number by phone
Call Chime's customer service line at 1-844-244-6361. You will reach an automated system that may offer menu options; select the option for account information or account services. If you reach a live representative, tell them you need your savings account number.
Be ready to verify your identity. Chime will ask for your full name, date of birth, and the phone number registered to your account. Some representatives may also ask for the last four digits of your Social Security number or a recent transaction amount to confirm you are the account holder.
Once verified, the representative will provide your eight-digit account number. Ask them to repeat it so you can write it down correctly, or ask them to send it to you via email or text message if that option is available.
Locating the number on statements
If you receive email statements from Chime, check your email inbox for messages from Chime or your email provider's statement folder. Open the most recent statement and look at the top of the document. Your account number will be listed near your account type (Savings), opening date, and account holder name.
The number is typically formatted as eight digits and may appear next to a label like "Account Number," "Account #," or straightforward as part of a header section. If you have multiple accounts with Chime, make sure you are reading the number from the savings account statement, not your checking account statement.
If you have not received statements by email, you can request one through the app. Go to settings, look for "Statements" or "Documents," and select an option to view or read past statements. Chime typically makes the last 12 months of statements available this way.
Why you need your savings account number
Your account number is required when you want to set up a direct deposit to your Chime savings account instead of your checking account. Employers and payroll systems need both your routing number and account number to deposit funds into the correct account.
You will also need it if you are transferring money from another bank into your Chime savings account. External transfers require the account number so the other bank knows where to send the funds. Additionally, if you contact Chime support about your savings account, providing the account number helps the representative locate your account quickly and confirm they are discussing the right account with you.
What to do if you cannot find your account number
If the app is not working, you do not have access to your email statements, and you cannot reach customer service by phone, you have two other options. First, visit the Chime website and log into your account online. The account number should appear in the same location as it does in the app—on the account card or in the account details section.
Second, if you have a physical Chime debit card, the account number may be printed on the back of the card or on the card itself, depending on your card design. Check both sides. If your card is lost or damaged, you can order a replacement through the app, though this takes five to seven business days to arrive.
If none of these methods work, contact Chime support. Have your name, date of birth, and phone number ready. Support is available by phone at 1-844-244-6361, and Chime also offers support through the app's messaging feature and via email through their website.
Frequently Asked Questions
Is my Chime savings account number the same as my checking account number?
No. Each account you hold with Chime has its own eight-digit account number. Your checking and savings accounts are separate, so they have different numbers. Make sure you use the correct number for the account you intend to use.
Can I use my account number without my routing number?
No. To set up transfers or direct deposits, you need both your routing number and your account number. Your routing number identifies Chime as the bank; your account number identifies which account within Chime receives the funds. Chime's routing number is 211391825 for all accounts.
What if my account number appears different in different places?
Your account number should be consistent across the app, statements, and phone support. If you see different numbers in different places, contact Chime support to confirm which number is correct. Do not use a number you are unsure about for transfers or direct deposits.
Do I need my account number to check my savings balance?
No. You can check your balance anytime by opening the Chime app and viewing your savings account card. The account number is only necessary when you are moving money in or out of the account or when you need to provide it to another institution.