You can add a savings account to your Chase app in about two minutes, either by connecting an existing Chase account or linking an account from another bank
The Chase mobile app lets you see and manage multiple accounts in one place. If you have a savings account at Chase, you can add it to the app alongside checking or other accounts you already monitor there. If your savings account is at a different bank, you can link it too — though the process and what you can do with it differs slightly.
The steps depend on whether the account is already a Chase account or held elsewhere. Both routes start from the same menu, but the second one requires your account number and routing number from the other bank.
Key Takeaways
- Open the Chase app, tap the menu icon, select "Accounts," then tap the plus sign to add a new account.
- If the account is at Chase, the app will find it automatically once you confirm it belongs to you.
- If the account is at another bank, you will need the account number and routing number to link it.
- Linked accounts from other banks appear in your Chase app but you cannot transfer money to them directly — you can only view the balance.
- The entire process takes two to five minutes and does not require you to leave the app or call Chase.
Adding a Chase savings account you already own
Open the Chase mobile app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Accounts" from the menu. You will see a list of accounts already connected to your app. At the bottom of this list, tap the plus sign or the button that says "Add account."
The app will show you a list of Chase accounts associated with your login. Find your savings account in that list and tap it. The app will ask you to confirm that this account belongs to you — this is a security step. Tap "Confirm" or "Add," and the account will appear in your main account list within seconds.
Once added, you can see the balance, transaction history, and recent activity. You can also transfer money between your Chase accounts directly from the app without leaving to use online banking or calling.
Linking a savings account from another bank
Start the same way: menu icon, "Accounts," then the plus sign. This time, when the app asks whether the account is at Chase, select "No" or "Another bank." The app will ask you to enter the account number and routing number for the account you want to link.
You can find the routing number on the bottom left of any check from that bank, or by calling the bank directly. The account number is on the bottom right of a check, or you can log into that bank's website or app to find it. Enter both numbers carefully — a mistake will prevent the link from working.
After you enter the information, the app will verify the account. This usually takes a few seconds to a few minutes. Once verified, the account will appear in your Chase app account list. You can view the balance and transaction history, but you cannot transfer money from this linked account into your Chase account through the app.
What you can and cannot do with linked accounts
A Chase savings account you add shows up with full functionality. You can check the balance, review transactions, set up alerts, and move money between it and your other Chase accounts without any extra steps.
A savings account from another bank appears in your app as a read-only account. You can see the current balance and recent transactions, which is useful if you want to monitor all your savings in one place. You cannot initiate transfers from that account through the Chase app. If you need to move money out of it, you will have to log into that bank's app or website directly.
Troubleshooting if the account does not appear
If you added a Chase account and it is not showing up, sign out of the Chase app completely and sign back in. Sometimes the app needs a fresh login to display newly added accounts. This usually takes less than a minute.
If you are linking an account from another bank and the verification fails, double-check the account number and routing number. A single digit wrong will cause the link to fail. If you are certain both numbers are correct, contact the other bank to confirm the account is active and that there are no blocks on it. Some banks restrict third-party linking for security reasons, and you may need to call them to allow Chase to connect.
If the account still does not appear after signing out and back in, try removing it and adding it again. Tap and hold the account name, select "Remove," then go through the add process once more. If problems continue, contact Chase customer service through the app — tap the menu icon and select "Contact us."
Why you might want multiple accounts visible in one app
Linking accounts lets you see your full financial picture without switching between apps or websites. If you keep an emergency fund at one bank and a high-yield savings account at another, you can check both balances from the Chase app. This is especially useful if Chase is where you do most of your banking and you want to avoid the friction of logging into multiple places.
Monitoring multiple accounts also makes it easier to spot fraud. If you see a transaction you do not recognize, you will catch it faster when all your accounts are in one view. For accounts at other banks, you can set up balance alerts in the Chase app so you get notified if the balance drops below a certain amount.
Removing an account from the Chase app
If you no longer want to see an account in your Chase app, you can remove it without closing the account itself. Tap and hold the account name in your account list. A menu will appear with the option to remove it. Select "Remove" and confirm. The account will disappear from your app, but it will still exist at the bank — nothing is deleted.
You can add the account back at any time by following the same steps you used to add it originally. Removing and re-adding takes about a minute total.
Frequently Asked Questions
Can I transfer money from a linked account at another bank into my Chase account?
No. Linked accounts from other banks are read-only in the Chase app — you can see the balance and transactions, but you cannot move money out of them through Chase. To transfer money, you will need to log into that bank's app or website and initiate the transfer from there.
Do I need to give Chase my password for the other bank?
No. You only need the account number and routing number. Chase does not ask for or store passwords for accounts at other banks. This is a security feature that protects your accounts at other institutions.
How long does it take for a linked account to show up?
Chase accounts usually appear when ready. Accounts from other banks typically verify within a few minutes, though it can take up to an hour in rare cases. If it has been more than an hour, try signing out of the Chase app and signing back in.
What happens if I close the savings account at the other bank?
The account will remain in your Chase app as a linked account, but the balance will show as zero or the account may display an error. You can remove it from your app at any time. Removing it from the app does not affect the closed account at the other bank.
Can I add a savings account that is not in my name?
No. You can only add accounts that are registered to your name and Social Security number. If you are an authorized user on someone else's account, you cannot link it to your personal Chase app.