Your account number appears in multiple places on your statements and online
Your Bank of America account number is a unique identifier for each of your accounts. You can find it on paper statements, inside your online banking portal, on your debit card, and through customer service. The fastest route is usually your most recent statement or your online account dashboard — both show the number within seconds.
The account number itself is typically 10 digits long, though the full reference number on your statement may include additional digits that identify the account type or branch. Knowing where to look saves time when you need to set up transfers, authorize payments, or provide the number to another financial institution.
Key Takeaways
- Your account number appears on the bottom left of paper statements and in your online banking dashboard under account details.
- The debit card linked to your account displays the last four digits on the front, but the full number requires a statement or online access.
- Calling Bank of America customer service at 1-800-432-1000 will provide your account number within minutes if you cannot access statements or online banking.
- Different account types (checking, savings, money market) each have their own separate account number.
Finding your account number on paper statements
If you receive paper statements by mail, the account number is printed on the bottom left corner of the first page. Look for a line that reads "Account Number" followed by a 10-digit code. This is the clearest and most straightforward place to locate it if you have a recent statement on hand.
Statements are typically mailed monthly, though you can request them more or less frequently through your account settings. If your most recent statement is more than a few months old, the account number remains the same — it does not change unless you close and reopen the account.
Viewing your account number in online banking
Log into your Bank of America account at bankofamerica.com or through the mobile app. Once you are signed in, select the account you need the number for — if you have multiple accounts, each one has its own number. Click on "Account Details" or "Account Information," which is usually found near the top of the account summary page.
The account number will display prominently in this section. You can also view it by hovering over or clicking on the account name at the top of the page in some versions of the app. This method works at any time of day and does not require waiting for mail or calling customer service.
What your debit card shows and does not show
Your Bank of America debit card displays the last four digits of your account number on the front of the card, along with a longer card number. The card number and account number are different — the card number is specific to that physical card, while the account number is tied to the underlying account itself.
If you need the full 10-digit account number, the card alone is not enough. You will need to check a statement or log into online banking. If your card is lost or replaced, your account number stays the same even though you receive a new card number.
Calling Bank of America customer service
Call 1-800-432-1000 to reach Bank of America's customer service line. Have your Social Security number, date of birth, and a form of identification ready. A representative can verify your identity and provide your account number within a few minutes.
This option works if you do not have access to statements or online banking, or if you need the number outside of business hours — the phone line operates 24 hours a day. You can also visit a local Bank of America branch in person and ask a teller to provide the number.
Account numbers for different account types
If you hold multiple accounts with Bank of America — such as a checking account, savings account, and money market account — each one has its own separate account number. When you need to reference a specific account, make sure you are looking at the correct statement or account details page.
This matters when setting up transfers between your own accounts or when providing a number to an employer for direct deposit. Using the wrong account number will route the transaction to the wrong account, which can delay deposits or cause transfers to fail.
What to do if you cannot locate your account number
If you have lost access to statements and cannot log into online banking, calling customer service is your most direct option. You will need to verify your identity, which typically requires your Social Security number, date of birth, and answers to security questions Bank of America has on file.
If you are locked out of online banking due to a forgotten password, you can reset it directly on the Bank of America website before logging in — this will restore your access to account details without needing to call. If you have questions about which account number to use for a specific transaction, customer service can clarify which number applies to your situation.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your account number identifies your specific account, while your routing number identifies the Bank of America branch or processing center. You need both pieces of information to set up direct deposit or wire transfers. Your routing number is also on your statements and in online banking.
Can I change my account number?
Bank of America does not allow you to change your account number. The number is assigned when you open the account and remains the same for the life of that account. If you close the account and open a new one, you will receive a new account number.
What if I see multiple numbers on my statement?
Statements often display several numbers: your account number (10 digits), your card number (16 digits), and a reference number for that specific statement. The account number is the one labeled "Account Number" on the bottom left. When someone asks for your account number, they mean the 10-digit one, not the card number.
Do I need my account number to log into online banking?
No. You log in using your username and password or your Social Security number and PIN. Once you are logged in, you can view your account number in the account details section. You do not need the account number to access your account online.
Is it safe to share my account number?
Your account number alone cannot be used to withdraw money or make unauthorized transactions — that requires additional verification. It is safe to provide your account number to your employer for direct deposit, to other banks for transfers, or to businesses you are paying. Never share your PIN, password, or full card number.