Where to find your statements

Bank of America sends statements to you in three ways: online through your account, by mail to your address on file, or both. Most customers now receive statements online only, which arrives within a few days of your statement closing date. If you have not set up online access, you can request paper statements by mail, though this takes longer and may carry a fee depending on your account type.

Your statement closing date is set by Bank of America and typically falls on the same day each month. The statement itself covers activity from the previous closing date through the current one. You can view statements going back several years through your online account, but paper copies from the mail may only go back a few months unless you kept them.

Key Takeaways

  • Online statements appear in your Bank of America account within a few days of your closing date and you can access years of history without waiting for mail.
  • Paper statements arrive by mail but take one to two weeks and may incur a fee if you request them after switching to paperless.
  • You can read statements as PDF files directly from your online account for your records or to share with others.
  • If you cannot remember your closing date, check your most recent statement or call Bank of America at the number on your debit card to confirm.

Accessing statements through your online account

Log into your Bank of America account at bankofamerica.com or through the mobile app. Once logged in, select the account you want to view, then look for a link labeled "Statements" or "Documents." This will show you a list of all available statements, usually going back several years. Click on the statement you need and you can view it on screen or read it as a PDF.

Downloading as a PDF is useful if you need to save the statement to your computer, email it to someone, or print it. The PDF contains the same information as the online version and is formatted to look like a paper statement. You can read multiple statements at once if you need a range of months for tax purposes or other records.

Requesting paper statements by mail

If you do not have online access or prefer paper copies, call Bank of America at the number on your debit card or visit a branch in person. Ask to have statements mailed to your address on file. Paper statements typically arrive within one to two weeks of your request.

Bank of America may charge a fee for paper statements if you have already switched to paperless delivery, though some account types include paper statements at no cost. Ask about the fee before you request them. If you need a statement urgently, the online version is always faster than waiting for mail.

Getting statements for a specific time period

If you need statements from several months or a full year, you do not have to read them one at a time. Most online banking platforms let you select a date range and read multiple statements together. Log into your account, go to the Statements section, and look for an option to select start and end dates.

This is especially useful for tax preparation, mortgage applications, or loan documentation, where you may need to show three to twelve months of activity. The downloaded file will contain all statements in that range as a single PDF. If the online tool does not offer this option, you can read each month individually or call Bank of America to request a compiled statement.

What information appears on your statement

Your Bank of America statement shows your account number, the statement period, your opening and closing balances, and a list of all transactions during that month. Transactions include deposits, withdrawals, transfers, fees, and interest earned. Each transaction shows the date, a description of what happened, and the amount.

The statement also lists any fees charged that month, such as overdraft fees or monthly maintenance fees, and the interest you earned if you have a savings account. At the bottom, you will see your closing balance and available balance, which may differ if you have pending transactions. Review this section to catch any unauthorized activity or errors.

Replacing a lost or damaged statement

If you lost a paper statement or it arrived damaged, you can request a replacement through your online account or by calling Bank of America. The fastest way is to read it again from your online account if you still have access. If the statement is older than what appears online, call the number on your debit card and ask for a duplicate to be mailed to you.

Bank of America typically does not charge for replacement statements, but confirm this when you call. Provide the month and year you need, and they will mail it within one to two weeks. If you need it sooner, ask whether they can email a PDF version instead.

Frequently Asked Questions

How long does Bank of America keep statements online?

Bank of America typically keeps statements available in your online account for seven years. After that, you can request older statements by calling the number on your debit card, though there may be a fee and a longer wait time. For most purposes, seven years of history is sufficient.

Can I get a statement before my closing date?

No, Bank of America only generates statements on your closing date each month. If you need to see recent activity before then, log into your account and view your transaction history instead, which updates daily. This shows all activity up to the current day without waiting for the statement to close.

What if my statement does not match my records?

Check the statement closing date to make sure you are looking at the right month. Pending transactions may not appear until they clear, which can take one to three business days. If you find an error or unauthorized transaction, contact Bank of America when ready using the number on your statement or debit card.

Can I change when my statement closes?

Bank of America does not allow you to change your individual closing date, as it is set by account type and branch. However, you can request a statement for a custom date range if you need activity for a specific period. Call the number on your debit card to discuss options.